For providers: web-DENIS Overview

Who is this for?

Learn more about web-DENIS.

If you want to get info about patients and claims online, this gives you basic information about using web-DENIS in Provider Secured Services.

Web-DENIS is our online information system for providers. It's in Provider Secured Services. You can use it to look up eligibility, copays, benefits, claims and more for patients covered by:

Who can use web-DENIS?

Providers in Michigan are eligible to use web-DENIS. These providers outside of Michigan can also access web-DENIS:

  • Clinical Independent Laboratory
  • Durable Medical Equipment Supplier
  • Freestanding Radiology Center
  • Hearing
  • Independent Diagnostic Testing Facility
  • Physiological Laboratory
  • Vision

How do I get access to web-DENIS?

You need to sign up for Provider Secured Services. Each staff member who'll be using web-DENIS must have their own user ID and password to log in. The link below will take you to an article that gives instructions and forms for:

  • Providers that already use Provider Secured Services but need to add or change access
  • Providers that have never used Provider Secured Services 

What's in web-DENIS?

Depending on the kind of provider you are, web-DENIS gives you access to:

  • Subscriber information: Eligibility, coordination of benefits, deductibles, benefit and name search, alpha prefix lookup (located under Eligibility/Coverage/COB coverage)
  • Facility claims: Claims tracking, rejection and GI code descriptions, HCPCS code descriptions, authorization history
  • Professional claims: Claims tracking, commercial payer information search, non-payment code descriptions, Blue Care Network primary care physician claims summary
  • Hospital prenotification

Looking for web-DENIS?

It's in Provider Secured Services. Use the login tab above. Make sure Provider is selected and then enter your user ID and password. 

Contact Provider Secured Services

Call 1-877-258-3932, 8 a.m. to 8 p.m., Monday through Friday. 

©1996-2016 Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association. We provide health insurance in Michigan.

State and Federal Privacy laws prohibit unauthorized access to Member's private information. Individuals attempting unauthorized access will be prosecuted.

Site Map  |  Feedback  |  Important Legal and Privacy Information

BCBSM is an Accredited Business through the Better Business Bureau