Register for web tools

Availity^® Essentials is Blue Cross Blue Shield of Michigan and Blue Care Network’s provider portal. Through the site, you can:

• Check member eligibility and benefits
• Check claim status
• View remittance advice and vouchers
• Determine if an authorization or referral is required and link to the appropriate application to submit the request
• Submit clinical editing appeals, including scanning and uploading related documents
• Access Blue Cross and BCN resources and applications

• No, we aren’t registered: See the Availity Essentials administrator guide (PDF) for information about selecting an Availity administrator and the tasks the administrator needs to complete to add Availity users and set up access to tools, including Blue Cross- and BCN-specific tools.
• Yes, we are registered: You can log in at availity.com. Your Availity administrator (typically an office manager) can give you access to tools, including Blue Cross- and BCN-specific tools. They can find the information they need in the Availity Essentials administrator guide (PDF) or in the following documents:
  
  
  • Set up the e-referral tool within Availity (PDF)
  • Set up Health e-Blue tools within Availity (PDF)

Important: Availity users should complete training webinars that are specific to Blue Cross and BCN before they start using Availity. See the Availity Essentials user guide (PDF) for more information.

If you need help registering for Availity, call Availity Client Services at 1-800-AVAILITY (282-4548). Assistance is available 8 a.m. to 8 p.m. Eastern time Monday through Friday, excluding holidays.

Learn more in the Availity provider portal FAQ (PDF).

Were you looking for information on web-DENIS or Provider Secured Services? Availity Essentials replaced them as our provider portal in 2022.

Availity^® is an independent company that contracts with Blue Cross Blue Shield of Michigan and Blue Care Network to offer provider portal services.