Register for web tools

Availity® Essentials is Blue Cross Blue Shield of Michigan and Blue Care Network’s provider portal. Through the site, you can:

  • Check member eligibility and benefits
  • Determine if an authorization or referral is required for a specific procedure and patient and link to the appropriate application to submit the request
  • Submit clinical editing appeals, including scanning and uploading related documents
  • Check claim status
  • View remittance advice and vouchers (sometimes called explanation of benefits or explanation of payment statements) 
  • Access Blue Cross and BCN resources and applications

Contact your organization’s administrator, typically your office manager, about signing up for your Availity ID and making sure you have the right access.

If you’re already registered, you can log in at

Access to e-referral and Health e-Blue

To access e-referral or Health e-Blue, your administrator must assign you the correct user role. You can find directions in Set up the e-referral tool (PDF) or Setup Health e-Blue tool (PDF). Remember, this can only be done by your administrator.

Need help?

If you don’t have access to Availity or if you need help registering, call Availity Client Services at 1-800-AVAILITY (282-4548). Assistance is available 8 a.m. to 8 p.m. Eastern time Monday through Friday, excluding holidays. Learn more in the Availity provider portal FAQ (PDF).

Were you looking for information on web-DENIS or Provider Secured Services? Availity Essentials replaced them as our provider portal in 2022.