Understanding your plan and finding care
Learn more about the medical, dental and prescription services in your health plan.
Submitting a claim
What you need to know to submit a claim for medical or dental care.
Grace periods
Get information on grace periods and what they mean for pending claims.
Retroactive denials
Learn more about retroactive denials and what you can do to avoid them.
Overpayments
Learn what happens if you've overpaid for your coverage.
Prior authorization
Understand more about prior authorization and when you may need it.
Prescription drug exceptions
Learn how to request prescription drugs your plan doesn't cover.
Explanation of benefits
Understand how to use the information in your explanation of benefits.
Coordination of benefits
How to coordinate multiple benefit plans to pay for services.