An Organized System of Care is a community of caregivers with a shared commitment to quality and cost-effective health care delivery for a defined population. Organized Systems of Care are responsible for the coordinated care and treatment provided to a patient population attributed to the community's primary care physicians. They track and assess performance and establish performance goals.

Organized Systems of Care take Blue Cross Blue Shield of Michigan's Patient-Centered Medical Home program to the next level, expanding it to include hospitals, specialists and other providers within the community of caregivers. Each Organized System of Care will work to coordinate services across the health care continuum for a defined patient population.

Both the Organized Systems of Care and Patient-Centered Medical Home programs are an integral part of Blue Cross Blue Shield of Michigan's Physician Group Incentive Program. 

Apply to join the Physician Group Incentive Program as an Organized System of Care

The Physician Group Incentive Program has an open enrollment period each year to accept applications for new Organized Systems of Care. Announcements regarding the open enrollment period for OSCs are published in the spring, in both The Record and Physician Update

Organizations interested in participating in the Organized Systems of Care initiatives and receiving funding from the Physician Group Incentive Program must complete an Organized Systems of Care application and an Organized Systems of Care agreement and return the completed application materials to Blue Cross by the deadline. Application materials may be requested during open enrollment by sending an email to