The Patient-Centered Medical Home - Neighbor Program

Together with our physician and physician organization partners, Blue Cross Blue Shield of Michigan has the largest Patient-Centered Medical Home program in the country. The PCMH program is transforming the health care system into a model of efficient, cost-effective care that’s centered on the patient.

A PCMH is a care team led by a primary care physician that:

• Focuses on the health needs of each patient
• Coordinates patient care across all settings
• Provides enhanced access to care

In a 2010 paper, The American College of Physicians identified the important role of specialty practices as PCMH-Neighbors within the PCMH model.

A PCMH-N practice engages in processes that:

• Ensure effective communication, coordination and integration with PCMH practices
• Ensure efficient flow of information, including timely consultations and referrals
• Effectively guide the determination of responsibility in comanagement situations
• Support enhanced access and patient-centered, high-quality care

In collaboration with the PGIP physician organizations, we're encouraging specialists to adopt practices and capabilities that support the PCMH-N approach.