Blue Cross Behavioral Health

At Blue Cross Blue Shield of Michigan, we offer several convenient ways for your employees to get confidential help online, in person or over the phone.

Why behavioral health matters

One in five Americans will experience a mental illness in a given year. More than 50% will be diagnosed with a mental illness or disorder at some point in their lifetime.*
Depression is estimated to cause 200 million lost workdays each year at a cost to employers of $17 to $44 billion.*
Centers for Disease Control and Prevention website

How we can help

We’re invested in strengthening care outcomes for all those we serve. We do this by:

  • Reducing stigma
  • Improving education and access
  • Minimizing cost barriers

Whether it's talking through everyday stress or crisis assistance, your employees have options.

Online therapy

Online therapy, also known as teletherapy and telehealth, helps your employees chat with mental health professionals from anywhere. 

With a Blue Cross plan, your employees have two options for virtual care. They can see a licensed professional through a virtual platform that the provider chooses. Or you can choose to offer your employees behavioral health services through Blue Cross Online Visits for an additional fee. Both options make it easy for your employees to have a confidential session with a licensed therapist or board-certified psychiatrist.

In-person therapy

Sometimes your employees might need a stronger sense of connection with their mental health professional. That's where in-person therapy can help. : 

Your employees can connect with us online or by phone to find in-person care to meet their needs. 

Employee Assistance Program

We've partnered with New Directions to offer your employees a resource for understanding their benefits as well as short-term counseling support and crisis management support. This program is available if you choose to offer it to your employees. 

Well-being support

We know mental health and wellness doesn't stop when a therapy appointment or a phone call ends. That's why we also offer a suite of well-being resources including webinars on mindfulness and resiliency. We've designed these resources to help your employees improve their lifestyle, regulate their emotions and gain new perspectives on life.

Find out more about your resources for mental health and substance use disorder

We're Ready to Help

Contact your sales representative or agent today to learn more about Blue Cross Behavioral Health.

Behavioral Health Master Class


A look at substance use disorders

Especially during the pandemic, substance use has risen for today's workforce. Understand the challenges employees face and get the tools and resources you need to support them. 

Downloadable resources

Use these toolkits to educate your employees on how to get the most out of their health plan.

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Resources to share with your employees

Browse brochures, videos and posters designed to help your employees get the most out of their Blue Cross coverage.

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Still have questions?

We can help you find the right solutions for your business' unique needs.

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