Contact Us
Whether you're a new or current customer, we'll connect you with someone who can help.
Find the right contact
Current customer
Finding a new plan
If you already have an agent, contact them directly, or you can find your regional office.
| Regional sales office Find your region by county. |
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| Central Michigan 1-877-722-6030 |
Southeast Michigan 1-877-722-6030 |
Western Michigan 1-800-635-6439 |
Upper Peninsula 1-800-562-7812 |
Plan and coverage questions
If you already have a plan, but need to get in touch with us, call the sales office in your region.
| Labor and trust fund groups 1-877-722-6030 |
| Blue Care Network customers Account, claims and benefits 1-877-547-2583 |
Membership eligibility, billing and ID cards 1-800-970-6684 |
| Blue Cross Blue Shield of Michigan group billing 1-800-414-3458 |
| Regional sales office Find your region by county. |
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| Central Michigan 1-877-722-6030 |
Southeast Michigan 1-877-722-6030 |
Western Michigan 1-800-635-6439 |
Upper Peninsula 1-800-562-7812 |
Payments
Find your group and send your payment by mail.
Payments for MOS groups
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| Blue Cross Blue Shield of Michigan P.O. Box 674416 Detroit, MI 48267-4416 |
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| Customer payments for BCBSM Medicare Advantage groups | |
| Blue Cross Blue Shield of Michigan P.O. Box 553912 Detroit, MI 48255-3912 |
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| Customer payments for Blue Care Network groups | |
| Blue Care Network of Michigan P.O. Box 33608 Detroit, MI 48232-5608 |
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| Overnight payments for MOS groups |
| Blue Cross Blue Shield of Michigan Box 674416 27240 Haggerty Road, Suite E-1 Farmington Hills, MI 48331 |
| Overnight payments for BCBSM Medicare Advantage groups |
| Blue Cross Blue Shield of Michigan Box 553912 27240 Haggerty Road, Suite E-1 Farmington Hills, MI 48331 |
| Overnight payments for Blue Care Network groups | |
| JPMorgan Chase Blue Care Network Lockbox 33608 1 Village Center Drive, Bldg. 45, First Floor Van Buren Township, MI 48111 |
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Technical support
Having trouble with your online account? We're here to help.
Managing an account online
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| eMVP support 1-866-676-4858 Monday through Friday 8 a.m. to 4:30 p.m. |
Blue Care Network eMCS contacts 1-800-970-6684 Monday through Friday 8:30 a.m. to 5 p.m. |
Fax or email us 1-877-218-1486 emcsbcninquiries@bcbsm.com |
| Web support 1-877-258-3932 Monday - Friday 8:00 am to 8 pm (EST |
New customer
Getting a quote
Whether you're part of a large or small group, we'll help you find out how much your plans will cost.
Small Group
Businesses of 50 employees or less1-877-722-6030 |
| Large Group Businesses of 51 employees or more Find your region by county. |
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| Central Michigan 1-877-722-6030 |
Southeast Michigan 1-877-722-6030 |
Western Michigan 1-800-635-6439 |
Upper Peninsula 1-800-562-7812 |
Questions about the differences between full-time employees and part-time workers? Learn more about Choosing the Right Business Size.