Contact Us

Whether you're a new or current customer, we'll connect you with someone who can help.

Find the right contact

For TTY users, reach any number listed here by dialing 711.

Current customer

Finding a new plan

If you already have an agent, contact them directly, or you can find your regional office. 

Regional sales office
Find your region by county

Central Michigan
1-877-722-6030
Southeast Michigan
1-877-722-6030

Western Michigan
1-800-635-6439

Upper Peninsula
1-800-562-7812

Plan and coverage questions

If you already have a plan, but need to get in touch with us, call the sales office in your region.

Labor and trust fund groups
1-877-722-6030

 

Blue Care Network customers
Account, claims and benefits
1-877-547-2583

Membership eligibility, billing and ID cards
1-800-970-6684

 

Blue Cross Blue Shield of Michigan group billing
1-800-414-3458

 

Regional sales office
Find your region by county

Central Michigan
1-877-722-6030
Southeast Michigan
1-877-722-6030

Western Michigan
1-800-635-6439

Upper Peninsula
1-800-562-7812

Payments

Find your group and send your payment by mail. 
 
Payments for MOS groups
Blue Cross Blue Shield of Michigan
P.O. Box 674416
Detroit, MI 48267-4416
 

 

Customer payments for BCBSM Medicare Advantage groups
Blue Cross Blue Shield of Michigan
P.O. Box 553912
Detroit, MI 48255-3912
 

 

Customer payments for Blue Care Network groups
Blue Care Network of Michigan
P.O. Box 33608
Detroit, MI 48232-5608
 

 

Overnight payments for MOS groups
Blue Cross Blue Shield of Michigan
Box 674416
27240 Haggerty Road, Suite E-1
Farmington Hills, MI 48331

 

Overnight payments for BCBSM Medicare Advantage groups
Blue Cross Blue Shield of Michigan
Box 553912
27240 Haggerty Road, Suite E-1
Farmington Hills, MI 48331

 

Overnight payments for Blue Care Network groups
JPMorgan Chase                        
Blue Care Network Lockbox 33608
1 Village Center Drive, Bldg. 45, First Floor 
Van Buren Township, MI 48111 
 

Technical support

Having trouble with your online account? We're here to help. 
 
Managing an account online
eMVP support
1-866-676-4858
Blue Care Network eMCS contacts
1-800-970-6684
Monday through Thursday
8:30 a.m. to 5 p.m.
Friday
9:30 a.m. to 5 p.m.

Fax or email us
1-877-218-1486
emcsbcninquiries@bcbsm.com
Web support
1-877-258-3932
Monday - Friday
8:00 am to 8 pm (EST

 

New customer

Getting a quote

Whether you're part of a large or small group, we'll help you find out how much your plans will cost.
 
Small Group
Businesses of 50 employees or less
1-877-722-6030
Large Group
Businesses of 51 employees or more
Find your region by county

Central Michigan
1-877-722-6030
Southeast Michigan
1-877-722-6030

Western Michigan
1-800-635-6439

Upper Peninsula
1-800-562-7812

Questions about the differences between full-time employees and part-time workers? Learn more about Choosing the Right Business Size.

Still have questions?

We'll connect you with an agent to customize a plan based on your needs