Blue Cross Behavioral HealthSM

At Blue Cross Blue Shield of Michigan, we offer several convenient ways for your employees to get confidential help online, in person or over the phone. Behavioral Health is embedded for all fully-insured and self-insured customers and their members. It may not apply to customers with carved out behavioral health benefits.

A man supportively resting his hand on another's shoulder

Why behavioral health matters

Depression costs employers $23 billion in absenteeism yearly, according to Gallup.

Every dollar employers spend on mental health treatment yields a return of $4 in improved health and productivity, according to the National Safety Council.

A man speaking with a therapist

How we can help

The Blue Cross Behavioral Health portfolio offers whole-person care for members while addressing barriers to care.

We’re invested in strengthening care outcomes for all those we serve. We do this by:

  • Reducing stigma
  • Improving education and access
  • Minimizing cost barriers
  • Increasing quality standards

Whether it’s talking through everyday stress or crisis assistance, your employees have options.

We've improved access to care

The Blue Cross Behavioral Health network is growing. We’ve had a 47% increase in behavioral health providers to the Blue Cross network over the past two years.

Your employees can connect with a behavioral health professional online or in-person to receive care:

  • Many providers offer 1:1 in-person care along with a virtual care option.
  • Virtual behavioral health services allow for a confidential session with a licensed therapist or board-certified psychiatrist. This is a buy-up for self-funded groups.
  • AbleTo is a virtual national provider that offers a structured cognitive behavioral therapy program for the treatment of anxiety and depression.
  • We’ve partnered with community organizations in Michigan to manage urgent behavioral health needs. We offer psychiatric urgent care, mobile crisis, crisis stabilization and crisis residential services.
  • For those who need substance use treatment and recovery, we’ve identified high-quality centers across the country. These centers provide better health outcomes and patient safety.
  • We’ve expanded access to medication-assisted treatment for people with opioid use disorder.
  • As a company, we also provide training and expanded access to substance use treatment, maternity and emergency departments across Michigan.

Extra support for your employees

We offer Blue Cross Coordinated Care™, a program that features personalized care management and guidance to address our members’ whole health needs.

Self-management tools

We know mental well-being doesn't stop when a therapy appointment or a phone call ends. Our well-being resources, including webinars designed to help your employees improve their lifestyle, regulate their emotions and gain new perspectives on life.

  • Blue Cross Well-Being℠  is the primary well-being component for your employees. It is available on both desktop and the mobile app. 
  • Your employees can also access self-guided mental health support by using the Calm Health app. Calm Health offers psychologist-developed programs and tools to help manage stress and gain sleep support, as well as screenings for depression and anxiety. 
  • Blue Cross Virtual Well-Being℠ provides weekly member-focused webinars. 

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