Crisis assistance: If your situation requires immediate assistance to prevent death or serious harm to yourself or others, please seek help at your nearest emergency room or call the Suicide and Crisis Lifeline at 988 or 1-800-273-8255.
Drinking and drug use — including legal drugs and medications — has increased since the pandemic began. If you think you or a loved one may need support, please call one of these numbers. We can help you find a behavioral health specialist or treatment center, depending on your needs.
You can see which plan you have on your Blue Cross ID card.
You can save yourself a commute and have a teletherapy session from the comfort of your home. All you need is a little time and a smartphone or computer. You can:
Costs can vary, so check your coverage before you sign up. Simply log in to your Blue Cross Blue Shield of Michigan account and search “online visits” from the What’s Covered tab. Or, see how your member account can help you find other therapists who offer online support. Keep scrolling to learn more.
Ready to sign up for Blue Cross Online Visits? Enter your subscriber ID, formerly known as the enrollee ID when you sign up, so your coverage applies correctly. You can find it on the front of your Blue Cross ID card.
Your Blue Cross member account can show you specialists who take your plan and offer telehealth services, like virtual counseling. You can narrow your search even more to see those who meet your preferences, like specialists who:
Meet in person with a behavioral health professional.
When you give us a call, we can match you with a specialist based on things like years of experience, location, languages spoken, credentials and quality designations.
We can help you find the right specialist for you or your family:
Not sure which plan you have? Check your Blue Cross ID card.
You can also log in to your Blue Cross member account.
Access your Blue Cross Blue Shield of Michigan account anytime to see behavioral and mental health specialists who take your plan. Just log in, scroll to the Doctors and Hospitals section and choose Find Care. Then, select Doctors by Specialty, type Behavioral Health and search. You can narrow your results from there to find a specialist who meets your needs.
Access on-demand content and learn at your own pace.
Blue Cross Blue Shield of Michigan has no-cost tips, activities and programs to help with daily stressors and lifestyle changes.
If you have an Amazon Alexa or Google Home device, you can access our MIBlue skill, pronounced "My Blue," for on-demand support. Just say:
You can also explore these programs:
Make an appointment with your primary care physician.
If you're looking for an easy way to connect with a mental health professional, make an appointment with your PCP for a list of references. They may have other behavioral or mental health options for you to try as well.
Your PCP can offer:
If your child may need behavioral health support, reaching out to their pediatrician or family doctor can help. They know your child’s health history and can refer you to a specialist if needed.
Don’t have a PCP or pediatrician? Your Blue Cross Blue Shield of Michigan account is a good place to start. When you log in, you can get a list of doctors who accept your plan.
Many employers offer no-cost and confidential short-term counseling, education and support resources for stress, grief and relationship struggles.
Check with your employer to see if they offer an EAP.
Get tips on living a balanced life, hear from Blue Cross Blue Shield of Michigan members and see your options for care.
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See member's guideThe National Suicide Prevention Lifeline is an independent company, not affiliated with Blue Cross Blue Shield of Michigan. New Directions is an independent company that provides behavioral health services for Blue Cross Blue Shield of Michigan. Amazon, Alexa, and all related marks are trademarks of Amazon.com, Inc. or its affiliates. Google and Google Home are trademarks of Google LLC. WebMD Health Services is an independent company supporting Blue Cross Blue Shield of Michigan and Blue Care Network members by providing health and well-being services. Livongo Health Inc. is an independent company contracted by Blue Cross Blue Shield of Michigan and Blue Care Network to provide behavioral health services to their members.
The information contained on this webpage is for educational purposes only. Nothing on this webpage is intended to be, nor should be used as or relied upon as, professional medical advice. Nothing contained on this webpage is intended to be used for medical diagnosis or treatment. For medical advice, or to receive medical diagnosis or treatment, consult with your health care provider.
