How to use EDI to exchange information with us electronically

EDI, or electronic data interchange, is the paperless way to exchange information via computer. The information can be things like claims, electronic enrollment, patient eligibility and claims status transactions.

In order to send and receive information using EDI, you'll need to get set up and follow some guidelines. We'll help you do that here. You'll also find lists of claims that can't be processed electronically and a library with helpful documents.

Submitting claims and other transactions: Getting started

To learn how to submit claims and other transactions to us electronically, please select the option that most closely describes you.

Claims that can't be processed electronically

Not all claims can be processed by our various system areas. Please select the link below that applies to you to see a list of claim exclusions.

How to get eligibility and claims status information electronically

We have two ways for providers to get patient information electronically:

• Learn about our electronic real-time option for looking up member eligibility, benefit information and claims status.
• Learn how to sign up for web-DENIS, our information system for providers in the state of Michigan.

How to set up and test enrollment files electronically

Want to manage health care enrollment electronically? Learn how to set up, test and use electronic enrollment.

Reference library

If you've already completed our EDI set-up process, you may need to review some information from time to time. Start by selecting your line of business.