Grievance and Appeals

**DMEnsion**
For claims with service dates before Jan. 1, 2013	DMEnsion Benefit Management 1-888-828-7858
General inquiries	Blue Cross Blue Shield of Michigan Medicare Advantage PIO 1-866-309-1719

**Questions about payments, denials or appeals**
Blue Cross Blue Shield of Michigan (PPO)	1-866-309-1719
Other Blue Cross plans	Contact your local Blue Cross plan
Dental	Dental Network of America, LLC 1-888-826-8152

**Medicare Advantage provider appeals**
Level one appeals should be mailed to:	Medicare Advantage PRS - Appeals Attn: First Level Appeal Blue Cross Blue Shield of Michigan P.O. Box 33842 Detroit, MI 48232-5842
Level two appeals should be mailed to:	Medicare Advantage PRS - Appeals Attn: Second Level Appeal Blue Cross Blue Shield of Michigan P.O. Box 441160 Detroit, MI 48244-1160

Grievance and Appeals Contacts