Contact Us
There are many ways to contact us. The best way to reach us is to call the number on the back of your member ID card. You can also choose from these options.
For TTY users, reach any number listed here by dialing 711.
If you're a Blue Cross Blue Shield of Michigan member and can't find the information you're looking for, call the number on the back of your member ID card or contact us.
If you're a Blue Care Network member and can't find the information you're looking for, call the number on the back of your member ID card or contact us.
If you're a Medicare member and can't find the information you're looking for, call the number on the back of your member ID card or contact us.
Need help with ID cards, benefits, claims or something else? Call the number on the back of your member ID card or call 1-313-225-9000.
Members can also log in to find plan information and helpful resources or to request a new ID card.
For help with the website or with your Blue Cross login, please call 1-888-417-3479.
For help with the quoting and enrollment system, please call 1-877-258-3932.
To report a concern or if you think your protected health information has been compromised, call 1-800-552-8278 or email us. Don't include any protected health information in your email.