Whether you’re new to Medicare or already have a plan, if you have questions, we can connect you with someone who can help.
Find the right contact
The best way to reach us is by calling the number on the back of your Blue Cross ID card or on your explanation of benefits statement. You can also contact us by using the information here.
Call 1-877-241-2583
TTY users call 711
Representatives are available from 8 a.m. to 9 p.m. Monday through Friday
Weekend hours Oct. 1 through March 31
Our automated telephone system is available 24 hours a day
Medicare Plus Blue PPO
Member Service Inquiry Department
Mail Code X521
Blue Cross Blue Shield of Michigan
600 E. Lafayette Blvd.
Detroit, MI 48226-2998
Need to order prescription drugs?
Call 855-810-0007
TTY users 771
24 hours a day, seven days a week
Call 1-866-877-2392
TTY users 1-800-573-1833
24 hours a day, seven days a week
Call 1-877-241-2583
8 a.m. to 8 p.m.
Monday through Friday
Weekend hours Oct. 1 through March 31
Call 1-800-552-8278
Call 1-888-650-8136
The best way to reach us is by calling the number on the back of your Blue Cross ID card or on your explanation of benefits statement. You can also contact us by using the information here.
Call 1-800-450-3680
8 a.m. to 8 p.m.
Monday through Friday
Weekend hours Oct. 1 through March 31
Blue Care Network
P.O. Box 68767
Grand Rapids, MI 49516-8767
Need to order prescription drugs?
Call 855-810-0007
TTY users 771
24 hours a day, seven days a week
Call 1-866-877-2392
TTY users 1-800-573-1833
24 hours a day, seven days a week
Call 1-800-667-8496
8:30 a.m. to 5 p.m.
Monday through Friday
Weekend hours Oct. 1 through March 31
Call 1-800-552-8278
Call 1-888-650-8136
The best way to reach us is by calling the number on the back of your Blue Cross ID card or on your explanation of benefits statement. You can also contact us by using the information here.
Call 1-800-450-3680
8 a.m. to 8 p.m.
Monday through Friday
Weekend hours Oct. 1 through March 31
Blue Care Network
P.O. Box 68767
Grand Rapids, MI 49516-8767
Need to order prescription drugs?
Call 855-810-0007
TTY users 771
24 hours a day, seven days a week
Call 1-866-877-2392
TTY users 1-800-573-1833
24 hours a day, seven days a week
Call 1-800-667-8496
8:30 a.m. to 5 p.m.
Monday through Friday
Weekend hours Oct. 1 through March 31
Call 1-800-552-8278
Call 1-888-650-8136
The best way to reach us is by calling the number on the back of your Blue Cross ID card or on your explanation of benefits statement. You can also contact us by using the information here.
Call 1-800-565-1770
Representatives are available from 8 a.m. to 9 p.m. Monday through Friday
Weekend hours Oct. 1 through March 31
Our automated telephone system is available 24 hours a day
Medicare Prescription Blue PDP
Member Service Inquiry Department
Mail Code X521
Blue Cross Blue Shield of Michigan
600 E. Lafayette Blvd.
Detroit, MI 48226-2998
Need to order prescription drugs?
Call 855-810-0007
TTY users 771
24 hours a day, seven days a week
Call 1-866-877-2392
TTY users 1-800-573-1833
24 hours a day, seven days a week
Call 1-800-552-8278
Call 1-888-650-8136
The best way to reach us is by calling the number on the back of your Blue Cross ID card or on your explanation of benefits statement. You can also contact us by using the information here.
Call 1-866-684-8216
8:30 a.m. to 5 p.m.
Monday through Friday
Weekend hours Oct. 1 through March 31
Medicare Plus Blue Group PPO
Member Service Inquiry Department
Mail Code X521
Blue Cross Blue Shield of Michigan
600 E. Lafayette Blvd.
Detroit, MI 48226-2998
Need to order prescription drugs?
Call 855-810-0007
TTY users 771
24 hours a day, seven days a week
Call 1-866-877-2392
TTY users 1-800-573-1833
24 hours a day, seven days a week
Call 1-877-241-2583
8 a.m. to 8 p.m.
Monday through Friday
Weekend hours Oct. 1 through March 31
Call 1-800-552-8278
Call 1-888-650-8136
The best way to reach us is by calling the number on the back of your Blue Cross ID card or on your explanation of benefits statement. You can also contact us by using the information here.
Call 1-800-662-6667
8 a.m. to 5:30 p.m.
Monday through Friday
Blue Care Network
P.O. Box 5184
Southfield, MI 48086-5184
Call 1-800-552-8278
Call 1-888-650-8136
The best way to reach us is by calling the number on the back of your Blue Cross ID card or on your explanation of benefits statement. You can also contact us by using the information here.
Call 1-888-216-4858
8 a.m. to 5 p.m.
Monday through Friday
Medigap Servicing
Blue Cross Blue Shield of Michigan
P.O. Box 32626
Detroit, MI 48232-0626
Call 1-800-552-8278
Call 1-888-650-8136
You can find contact information specific to your plan on this website:
Michigan Public School Employees' Retirement System (MPSERS)
You can find contact information specific to your plan on this website:
Call 1-800-633-4227
TTY users call 1-877-486-2048
24 hours a day, seven days a week
Call 1-800-803-7174
Need help choosing a plan?
Give us a call at 1-888-563-3307
TTY users call 711
Health Plan Advisors are available from 8 a.m. to 9 p.m. Monday through Friday
Weekend hours Oct. 1 through March 31