24-Hour Nurse Line

Nurse speaking on the phone

If you're a Blue Cross Blue Shield of Michigan or Blue Care Network member, and have questions about your general health or a specific condition, our 24-hour nurse line can help. 

If your symptoms are mild, a registered nurse can answer your health concerns and give advice. Calls typically last an average of 12 minutes and are at no cost to you. 


Call a nurse

PPO Plans - Blue Cross Blue Shield of Michigan

1-800-775-BLUE (2583)

HMO Plans - Blue Care Network

Medicare HMO members: 1‑855‑624‑5214

Commercial HMO members: 1-833-968-1761

This 24/7 service connects you with registered nurses supported by board-certified physicians that can:

  • Share tips for healthy lifestyles
  • Discuss at-home treatments for minor illnesses and injuries
  • Answer questions about upcoming surgeries and medical tests
  • Provide health education materials about rare or chronic conditions
  • Teach you about preventive care like mammograms, immunizations and prostate screenings

Please note: Our 24-hour nurse line should not be used in medical emergencies.

Email a nurse

You can also email your health questions to a nurse through Carenet Health®. You will not receive an immediate answer.

First time user? Sign up now.

Already registered? Log in to email a nurse.