Walk-In Centers

Want to talk to us in person or speak to an agent? Visit one of our 12 walk-in centers to get the help you need.
You can also pay your bill at any of these locations.

We accept personal, business or cashier’s checks or money orders for individual and group policies. We accept credit or debit cards (Visa, MasterCard and Discover) for individual policies only. If you would like to pay cash, visit any MoneyGram location in the country.

Medicare Advantage members can pay by check or money order.

Just enter your ZIP code below to see when a location near you is open. If you have a question about a walk-in center, call the phone number on the back of your Blue Cross ID card.

During open enrollment, our walk-in centers will have extended hours.

From Oct. 14, 2015 through Jan. 29, 2016, our walk-in centers will be open:

  • Monday, Tuesday, Thursday and Friday from 8:30 a.m. to 5 p.m.
  • Wednesday (except for the ones prior to a scheduled holiday) from 8:30 a.m. to 7 p.m.

Our Ann Arbor walk-in center will be open from 8:30 a.m. to 6 p.m. Monday through Friday.
It won't be open on the weekends or holidays.

All other walk-in centers will be open the following Saturdays and holidays from 9 a.m. to 1 p.m.:

  • Nov. 14
  • Nov. 27
  • Nov. 28
  • Dec. 5
  • Dec. 12
  • Dec. 19
  • Dec. 24
  • Dec. 31

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