Walk-In Centers

Want to talk to us in person or speak to an agent? Visit one of our walk-in centers to get the help you need.
You can also pay your bill at any of these locations. However, please remember that our corporate location is not a walk-in center. 

Corporate address:
600 E. Lafayette Blvd
Detroit, MI 48226

We accept personal, business or cashier’s checks or money orders for individual and group policies. We accept credit or debit cards (Visa, MasterCard and Discover) for individual policies only. If you would like to pay cash, visit any MoneyGram location in the country.

Medicare Advantage members can pay by check or money order.

Just enter your ZIP code below to see when a location near you is open. If you have a question about a walk-in center, call the phone number on the back of your Blue Cross ID card.

From Oct. 1, 2018, to Dec. 31, 2018, our offices will be open Monday through Friday from 8:30 a.m. to 5 p.m. Beginning Jan. 1, 2019, our hours will return to 9 a.m. to 5 p.m.

We are closed on Saturdays and Sundays and on the following holidays:

  • Thanksgiving, Nov. 22 and 23, 2018
  • Christmas Eve, Dec. 24, 2018 
  • Christmas, Dec. 25, 2018
  • New Year's Eve, Dec. 31, 2018
  • New Year's Day, Jan. 1, 2019
  • Martin Luther King Jr. Day, Jan. 21, 2019

We will be open on Election Day, Nov. 6, 2018.

Flu Shot Clinics

Flu shot clinics, provided by Michigan Community VNA, will be available to all BCBSM and BCN members from Oct. 15 to Dec. 3. You can get your flu shot on Mondays from 11 a.m. to 2 p.m. The available locations are:

  • Detroit 
  • Southfield
  • Flint
  • Lansing
  • Portage
  • Cascade
  • Marquette