Blue Cross Coordinated Care CoreSM

See how Blue Cross Blue Shield of Michigan delivers smarter, better care management that offers holistic, personalized support for your employees.

What your employees will get

Personalized care designed to identify risks and offer preventive solutions for employees with chronic and complex health conditions.
Connected and knowledgeable local care teams who live in the same community
Convenient communication through the BCBSM Coordinated Care app

How it works

Blue Cross Coordinated Care Core is care management reimagined. We've combined health care resources at the regional level to deliver personalized results to your employees and their family members. 

We start by identifying which of your employees or their family members need help with chronic and complex health care needs. Then, a Blue Cross registered nurse works with them to:

  • Discover and manage their needs
  • Coordinate with local providers to ensure appropriate care
  • Connect them with community resources in their area

Coordinated care that's convenient

By using our Coordinated Care app, your employees or their family members can:

  • Chat with a nurse through secure messaging
  • Set reminders to track appointments and medications
  • Read helpful articles about medical conditions
  • Monitor health and wellness progress

A resourceful care team with local connections

Our care teams are immersed in the communities where your employees live. The team helps members:

  • Learn about nearby resources and facilities 
  • Build better relationships with local care professionals
  • Connect with local service providers including food delivery and transportation

Want to learn more?

Let's talk about how we can best meet the needs of your business.


Want to learn more about Coordinated Care Core?

Learn more about Coordinated Care Core and all it has to offer your employees.

Have 1,000 or more employees?

Explore Coordinated Care options available to employers with 1,000 or more employees.

Explore Options

Downloadable resources

Use these toolkits to educate your employees on how to get the most out of their health plan.

View all
Marketing planner for employers
Behavioral health

Help your employees learn more about their options for mental health care.

Read about behavioral health
What to expect with your HMO
Open enrollment

Help your employees understand how to enroll in a health care plan.

Find out about open enrollment
How to use our flu shot toolkit
Flu shot

Educate your employees on the importance of getting the flu shot during flu season.

View the flu shot toolkit
Register for your Blue Cross member account from any device
Using an online account

Help your employees learn how to manage their online account at

Learn about online accounts

Explore health care insights

Read about the latest news and innovations from the experts themselves.

See all insights
A woman holds her baby while looking at her plan

Blue Cross Master Class

Join a live presentation with our health care experts, examining topics you've told us mean the most to your business.

Reserve your seat
A woman looks over her benefits on her smartphone

Pharmacy benefit manager changes

We're moving to a pharmacy benefits management system to keep costs more stable for our group customers and members.

Read more about the changes
An employer prints out documents for their employees

Resources to share with your employees

Browse brochures, videos and posters designed to help your employees get the most out of their Blue Cross coverage.

View toolkits

Still have questions?

We can help you find the right solutions for your business' unique needs.