What your employees will get
- 1.
- Personalized care designed to identify risks and offer preventive solutions for employees with chronic and complex health conditions.
- 2.
- Connected and knowledgeable local care teams who live in the same community
- 3.
- Convenient communication through the BCBSM Coordinated Care app
How it works
Blue Cross Coordinated Care Core is care management reimagined. We've combined health care resources at the regional level to deliver personalized results to your employees and their family members.
We start by identifying which of your employees or their family members need help with chronic and complex health care needs. Then, a Blue Cross registered nurse works with them to:
- Discover and manage their needs
- Coordinate with local providers to ensure appropriate care
- Connect them with community resources in their area
Coordinated care that's convenient
By using our Coordinated Care app, your employees or their family members can:
- Chat with a nurse through secure messaging
- Set reminders to track appointments and medications
- Read helpful articles about medical conditions
- Monitor health and wellness progress
A resourceful care team with local connections
Our care teams are immersed in the communities where your employees live. The team helps members:
- Learn about nearby resources and facilities
- Build better relationships with local care professionals
- Connect with local service providers including food delivery and transportation
Downloadable resources
Use these toolkits to educate your employees on how to get the most out of their health plan.
View all
Behavioral health
Help your employees learn more about their options for mental health care.
Read about behavioral health
Open enrollment
Help your employees understand how to enroll in a health care plan.
Find out about open enrollment
Flu shot
Educate your employees on the importance of getting the flu shot during flu season.
View the flu shot toolkit
Using an online account
Help your employees learn how to manage their online account at bcbsm.com.
Learn about online accountsExplore health care insights
Read about the latest news and innovations from the experts themselves.
See all insights
Blue Cross Masterclass
Join a live presentation with our health care experts, examining topics you've told us mean the most to your business.
Reserve your seat
Pharmacy benefit manager changes
We're moving to a pharmacy benefits management system to keep costs more stable for our group customers and members.
Read more about the changes
Resources to share with your employees
Browse brochures, videos and posters designed to help your employees get the most out of their Blue Cross coverage.
View toolkits