These solutions offer your employees and their dependents easy access to virtual solutions for urgent care and behavioral health services and flexible and convenient options for primary care. They are available for all fully insured members and as a buy-up for self-insured customers.
With Virtual Care by Teladoc Health®, your employees have access to on-demand visits with a U.S. board-certified doctor or nurse practitioner for minor illnesses such as colds, sore throats, urinary tract infections and pink eye. Online doctor visits are available 24 hours a day, seven days a week, with an average wait time of under 15 minutes.
Employees can also connect with board-certified psychiatrists, psychologists and other licensed clinicians when they’re dealing with stressful situations or issues such as grief, anxiety, or depression. Therapy and psychiatry services are available by appointment seven days a week.
Virtual Primary Care by Teladoc Health is an addition to Virtual Care that allows your employees to have their primary care visits virtually. Appointments are available Monday through Saturday, excluding holidays, in all 50 states. Before their first virtual doctor visit, your employees receive a care kit in the mail that includes a blood pressure cuff.
After the appointment, the physician will order any recommended labs, provide a care plan and any necessary education or follow-up information. Employees can contact their care team 24 hours a day, seven days a week.
Virtual care solutions provide your employees with a convenient and flexible option to get routine care and urgent care visits. They can get the care that they need when they need it, making it ideal for employees who don't have a primary care doctor or who have difficulty making it to appointments due to rural locations or time constraints.
Please note: You should not use Virtual Care for medical emergencies.
The information contained on this webpage is for educational purposes only. Nothing on this webpage is intended to be, nor should be used as or relied upon as, professional medical advice. Nothing contained on this webpage is intended to be used for medical diagnosis or treatment. For medical advice, or to receive medical diagnosis or treatment, consult with your primary care provider.
Teladoc Health® is an independent company that provides Virtual Care Solutions for members of Blue Cross Blue Shield of Michigan and Blue Care Network.