Curious about how we protect your privacy? Want to know your rights and responsibilities as a Blue Cross Blue Shield of Michigan or Blue Care Network member? You’ve made it to the right place.
This section contains important information about these and other topics. It'll help you understand the rules that govern our relationship with our members and customers, as well as our providers and suppliers.
We know how important your privacy is to you. It's important to us too. This is how we protect the information you give us.
Terms and conditions
Our terms and conditions let you know how you can interact with our website: what you can do and what you can't do.
Web accessibility statement
We want everyone to be able to use our website. This information lets you know what we've done to make our website accessible to everyone.
Rights and responsibilities
As a member of a health insurance plan, you have certain rights and responsibilities. Your rights are the things that you can expect from us. Your responsibilities are the things we expect from you.
Code of business conduct
Blue Cross Blue Shield of Michigan and Blue Care Network operate under the highest standards of ethics and integrity. We ask our vendors to do the same.
Policies and practices
This section explains things like how we determine coverage of care, our medical technology evaluation policy, Michigan HMO laws and more.
If you have a problem with your Blue Cross Blue Shield of Michigan or Blue Care Network health care plan, use this process to work towards a resolution.
Our statement on accreditation
Accreditation is a method of assuring quality in health care. You can find out about our National Committee for Quality Assurance-accredited plans and how we inform you about each plan's status.