Policies and Practices

The following explain Blue Cross Blue Shield of Michigan and Blue Care Network's policies and practices.

A health care provider holds a pen and clipboard


Privacy issues: To report a concern or if you think your protected health information has been compromised, please call 1-800-552-8278 or email us. Don't include any protected health information in your email. 

Other issues: For customer service, call the number on the back of your member ID card.