Resolving Problems

If you're a Blue Cross Blue Shield of Michigan or Blue Care Network member, this information can help you resolve any problems you might have with us.

Two medical professionals shake hands


Privacy issues: To report a concern or if you think your protected health information has been compromised, please call 1-800-552-8278 or email us. Don't include any protected health information in your email. 

Other issues: For customer service, call the number on the back of your member ID card.