Pharmacy updates for members

We’re making improvements to prescription drug plans for Blue Cross Blue Shield and Blue Care Network for commercial individual and group members starting Jan. 1, 2022.

Pharmacy updates

What's new with your pharmacy updates

These changes to your prescription drug plan will help us continue to provide access to medicine you need through a large nationwide pharmacy network, while working to help make your prescriptions more affordable.


New member ID card

You’ll receive a new member ID card before the end of the year. This card will include new information needed to use your coverage at the pharmacy starting Jan. 1.

New home delivery pharmacy

OptumRx® will be the new home delivery pharmacy starting Jan. 1, 2022 for individual and group members. If you receive any of your medicine through our current home delivery pharmacy, Express Scripts, most prescriptions with refills remaining will automatically transfer to OptumRx. OptumRx will contact you when your prescription is transferred.

Updated online member account pharmacy pages

You’ll notice an updated pharmacy section in your online member account and the mobile app starting Jan. 1. This shows information about your medications and out-of-pocket costs. There are tools to help reference drug lists, compare prices, find in-network pharmacies and enroll in home delivery. But the pages will have a new look and share additional information.

We’ll send emails starting in January to help you find some of the site’s most-used features. To sign up for member emails from us, update your communication preferences under Account Settings in your online account.

Pharmacy improvements: New member ID card

Pharmacy improvements: Updated online tools

Pharmacy improvements: Home delivery

Pharmacy news

Read about the latest news and information on your prescription drug coverage.


Blue Cross Pharmacy Managing Costs Through New Partnerships

At Blue Cross Blue Shield of Michigan and Blue Care Network, we work every day to keep prescription medication affordable for you and your family.

Read more

What You Should Know When You Need a Prescription in 2022

Blue Cross Blue Shield of Michigan and Blue Care Network are making improvements to prescription drug plans beginning Jan. 1, 2022, for members with pharmacy coverage through employer groups or the individual marketplace.

Read more

Member communications

Member letter (PDF)
ID card insert (PDF)