Using Your Account
We've made it easier for you to manage your health insurance plan with us. Find information about updating your coverage, requesting your personal records and paying your bill.
Pay your premium
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Learn how to pay your premium by phone, online, by mail or in person.
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After you enroll in a health plan at healthcare.gov, you can pay now or pay later.
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It is important to pay your monthly bill on time to maintain health care coverage. Learn about grace periods.
Manage your account
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Learn how to track out-of-pocket expenses, view claims and manage your HSA,.
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Did you get married, move, or want to buy your own coverage? Learn how to make these changes.
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After you receive care, we will send you an Explanation of Benefits, or EOB, statement with important information.
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Learn how you can choose or change your Blue Care Network primary care physician online.
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If your health plan through your employer ends, you have other health coverage options.
Common claims questions
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Did your provider collect payment at the time a service or prescription was provided? Learn how to submit a claim.
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Dissatisfied with how a claim has been handled? Call us, submit a complaint, file an appeal, or file a grievance.
Privacy and medical records
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These privacy forms enable you to inform us who is allowed to see your Protected Health Information.
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Learn how to get your own personal medical records as well as the steps required for getting the records of others.