How do I find a doctor?

Who is this for?

Michigan Health Insurance – Customer Service – How To

Blue Cross Blue Shield of Michigan and Blue Care Network members and potential members under age 65.

Blue Cross has the largest doctor and hospital network in Michigan. That means we have the most doctors, hospitals and providers who accept our plans.

When you see a doctor who’s in our network, you’ll pay less. Here’s how you can find one.

For current members

We make it easy for you to find a doctor online. 

If you already have one of our plans, sign up for an online member account 

Then simply log into your account. We’ll automatically pull your plan information and show you only the doctors that accept it through our Find a Doctor tool. 

Please keep in mind: If you get health insurance through your employer, there’s a chance that you might not have access to this tool. If so, please contact your benefits manager to learn how you can search for an in-network doctor.

For those considering our plans

If you’re thinking about choosing one of our plans and aren’t yet a member, we can still help. Use the same Find a Doctor tool without signing in. Just select the plan you’re considering when you search. You’ll get more targeted results. 

If you’d like to see if your doctor accepts one of our plans before you choose it, search by the doctor’s name. You may want to try not filtering by plan type, though, so you can see all the Blue Cross plans – if any – that they take.

Remember, not all employer groups use our Find a Doctor tool. If you get your insurance through your work and you’re unable to access this tool, contact your benefits manager. 

Other things to keep in mind

Here are some more things you should know about our Find a Doctor tool:

  • We only list providers who take our plans 
  • Providers, however, don’t always let us know about changes right away. Always ask if they accept your plan before making an appointment 
  • Search results for HMO members are limited to providers in Michigan