Don’t see your life event here? Contact us and we'll help. If you're already a member, call the number on the back of your Blue Cross ID card. If you don't have a plan with us, you can contact us to speak with an agent or call a health plan advisor at 1-855-237-3501.
| Life event | Documents you'll need |
|---|---|
| Birth, adoption, guardianship or fostering of a child | If you're not already a Blue Cross member, you can contact us to speak with an agent or call a health plan advisor at 1-855-237-3501. |
| Marriage | |
| Divorce or legal separation | |
| Death of the enrollee | |
| Loss of dependent status because you're turning 26 | |
| Loss of Blue Cross coverage because the enrollee is eligible for Medicare | |
| Loss of Blue Cross coverage through your employer | |
| Loss of coverage from another health insurance company you had through your employer | Letter from your employer with the date your coverage ended and the reason why |
| Loss of COBRA coverage | Letter from your COBRA administrator with the date your coverage ended and the reason why |
| Loss of coverage from another health insurance company because the enrollee is eligible for Medicare |
A copy of the enrollee's Medicare card showing the effective date |
| Loss of Medicaid coverage | Letter from Medicaid with your coverage end date |
| Loss of Children's Health Insurance Program, or CHIP, coverage | Letter from CHIP with your coverage end date |
| Moving to a different coverage area that affects your plan | Driver's license or state ID card, lease or mortgage agreement, post office address change |
| Renewal of your individual health insurance plan | Renewal letter from your current health insurance company |