How can I find a pharmacy to fill my prescription?

Who is this for?

Michigan Health Insurance – Customer Service – Pharmacy

Blue Cross Blue Shield of Michigan and Blue Care Network members under age 65 with prescription drug coverage.

Just like when you need medical care, your costs are lower when you go to a pharmacy that takes your insurance.

You're responsible only for your prescription drug copay, coinsurance or deductible. Compared to paying the full cost of your medication at an out-of-network pharmacy, that's a big savings.

Finding a pharmacy that participates with us is easy. That's because many pharmacies are in our network: more than 2,000 in Michigan and 64,000 nationwide. That includes most major chains.

But if one isn't right around the corner and you need information, that's pretty easy too.

Commercial Pharmacy Directory

If you're looking for a pharmacy directory, you can search through our list of participating retail pharmacies (PDF) to find one. Medicare members will have to search through the Medicare pharmacy directory. If you're looking for an in-network pharmacy, you'll need to log in to your account. 

Log in to your member account

Log in to your member account to search for pharmacies in and out of the state of Michigan. There, you'll see only pharmacies in Michigan and the U.S. that take your plan.

Start by going to the prescription section under My Coverage. 

  • On our website, scroll down and select Find a Pharmacy
  • On the app, go to Express Scripts, open the main menu and select Find a Pharmacy

You can also use the Blue Cross mobile app to find the same information.

90-day refills

You may save time and money on your prescription drugs by getting a 90-day supply, also called a maintenance supply. 

Most pharmacies provide 90-day supplies and refills, but not all. If you want to be sure:

  • Log in to your member account on our website and select Find a Pharmacy. After you search, look for pharmacies that answer yes to "Dispenses a maintenance supply"

Refer to your prescription drug benefit information to verify your 90-day retail pharmacy coverage of maintenance drugs.

Specialty drugs

Blue Cross Blue Shield of Michigan and Blue Care Network members enrolled in the Exclusive Specialty Pharmacy Program should use AllianceRx Walgreens Prime mail-order pharmacy or Walgreens retail stores to fill specialty drug prescriptions. Other pharmacies are considered out-of-network for specialty drugs.

Members who aren’t enrolled in the Exclusive Specialty Pharmacy Program can fill most specialty drugs at any in-network retail pharmacies, by home delivery through AllianceRx Walgreens Prime or at participating specialty pharmacies.

Some limited distribution specialty drugs aren't available through AllianceRx Walgreens Prime and must be ordered and delivered by mail from specific pharmacies that carry those drugs.

Use the Specialty Drug Program Rx Benefit Member Guide (PDF) to look up your specialty or limited distribution drug and find out where and how to fill your prescription.

Refer to your prescription drug benefit information to verify your specialty drug coverage.

Tip: If you have to pay for a prescription yourself because you couldn't find an in-network pharmacy, you can ask us to reimburse you using a claim form. You can find the one you need in our prescription drug forms section.