We’re going paperless
Beginning Aug. 1, 2025, members with individual or family plans will no longer receive a paper bill in the mail. Your bill will be accessible by logging in to your member account.
After Aug. 1, you can change your preferences by logging in to your member account or by calling the number on the back of your member ID card.
Pay online
Log in to your account
As a subscriber, the person whose name is on the insurance card, you can sign in to your secure online account for the best experience. You can handle tasks such as:
- Setting up automatic monthly payments
- Signing up to get reminders and pay your bill by text
- Accessing your bill and payment history
- Getting email reminders about your bill
Once logged in you can go to the Pay your premium tile, and select Pay now.
Pay as guest
Any member who is 17 and over can make a one-time payment without logging in to an online member account.
Payment options
Other ways to pay
Questions?
You can call the number on the back of your Blue Cross ID card, or call the listed number that applies to your plan here:
Individuals and family members:
PPO: 1-888-288-2738
HMO: 1-888-227-2345
Medicare members:
Medicare Advantage PPO: 1-877-241-2583
Medicare Advantage HMO: 1-800-450-3680
Medicare supplement: 1-888-216-4858
Medicare prescription drug: 1-800-565-1770
TTY users: To reach any number listed here, dial 711.
If you're one of our Medicare members, you can also use self-service support to get help.
If you get your insurance through your employer, reach out to your employer for payment information and instructions.
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