Care Management

When we can help people get better or feel better faster, it makes everyone around them feel better, too. We've worked hard to develop programs for our members that show just how much we care about their health--and that helps keep costs down, too.

Preventive care

The only way to stay healthy is to stop illness before it starts. We offer several things to help you do that.

  • Preventive benefits: Most of our plans cover important health screenings and immunizations. Check your benefits to see what's available to you. 
  • Reminder cards: We mail you reminders when it’s time for immunizations, flu shots, pneumonia vaccines, cancer screenings and annual exams.
  • Blue365®: Get exclusive discounts on healthy products and services through Blue365. Just log in to your account at to view and redeem the discounts.

Living with illness

Blue Cross Blue Shield of Michigan's health insurance plans offer resources to help you manage chronic conditions.

Management is the key to living with a chronic medical condition.

We teamed up with our primary care physicians to develop programs that give you the tools you need to manage your condition and achieve the best possible quality of life. They include:

For more information, please read "How does chronic condition management work?"

Programs for getting better

We’re there to support you when you need us. We have many programs in place to help you through your recovery. They include:

  • Behavioral health: You can contact our care managers at any time for help with behavioral health and substance abuse problems. You don’t need a referral from your primary care physician. 
  • Case managers: Our nurses will assess your situation and develop a care plan with you and your doctor. We have nurse specialists for heart disease, high-risk pregnancies, oncology, transplants and renal management.
  • Follow-up after hospital stays: Our nurses work closely with you, your family and your doctor when you need additional care after you’re discharged from the hospital. They'll help you make sure you understand your medical condition, your medications and the need to see your doctor.

You can see a complete list in our Getting Better section.