Workforce and Culture
"At BCBSM, inclusion is how we lead, how we listen, and how we move forward together.
"Inclusion is an experience people feel, not just a program.
What inclusion looks like can vary based on where you are in your career journey and we are here to support you at every phase.”
-Ilycia Maschat, Director, Inclusion & Workplace Engagement and Talent Experience & Engagement
Recognizing needs
Ensuring health care
Blue Cross Blue Shield of Michigan has a multi-year strategy to help improve health outcomes and partners with providers, community organizations and other stakeholders to increase access to quality health care.
Building talent
We build strong relationships with colleges and professional organizations to recruit talent. We were the first employer in Wayne County to partner with Project SEARCH to help young adults with disabilities transition from school to work environments.
Employee Resource Networks
Employees share their experiences and perspectives through 11 Employee Resource Networks, known as ERNs. The ERN program strengthens our commitment to an inclusive workplace by bringing together employees who have a common interest to learn, share experiences and perspectives, engage, and influence our workplace culture. The ERNs also provide professional development opportunities and insightful perspectives to make our business better. More than 30 percent of Blue Cross employees are a member of a least one ERN. All ERNs are open to any employee who is interested in joining.