Members and Community
We embrace inclusion
Blue Cross is focused on promoting well-being for all of our members. We understand that the communities we serve have unique needs. We find ways to interact with them so we can improve health care quality and access, when and where it's most needed.
We serve our community
We use the insights gained from our members and our work with community groups to create new approaches and services. For example, we have health plans that meet the needs of varying age groups and reward members for leading healthier lifestyles.
We immerse ourselves in the communities we serve. by hosting enrollment events and free health expos to educate and enroll members in plans that work for them.
We take pride in meeting the needs of all our members, such as addressing maternal health issues, prioritizing family building and parenting, and translating our educational information to overcome language barriers.
We extend community outreach
Our programs help people of all ages and backgrounds get better access to health care, which leads to better health. We promote healthy lifestyles by spreading awareness about everything from physical activity to obesity prevention to health screenings and managing mental health concerns. We partner with local organizations to build healthier communities and we support them through employee volunteerism.
We ensure accessibility
At Blue Cross, we recognize the needs of members and employees and that we all have different ways of communicating and receiving information. We monitor our member-facing digital resources to ensure that we maintain compliance with regulatory requirements for accessibility to meet the needs of all our customers, including those with disabilities. We are also committed to providing appropriate workplace accommodations for employees to ensure communications accessibility as well as accessibility to building sites and workspaces.
