How we protect your private health records if you have Medicare

What is this about?

This will help you find our privacy practices if you're an individual or group Medicare member through Blue Cross Blue Shield of Michigan.

Protecting your health information is important, so we follow strict privacy policies in accordance with state and federal laws. We never sell your health information to anyone or disclose it to any company that may want to sell products to you.

If you're an individual or group Medicare member, you can read our Notice of Privacy Practices (PDF) to learn more about our practices and your rights when we handle your personal information. If you have questions or would like more information, call 313-225-9000.

If you're an individual Medicare member who isn't part of a group plan and you need this notice in another format, call:

Medicare Plus Blue PPO: 1-877-241-2583
Prescription Blue: 1-800-565-1770
TTY users call 711
Monday through Friday from 8 a.m. to 8 p.m.


Privacy issues: To report a concern or if you think your protected health information has been compromised, please call 1-800-482-3787 or email Don't include any protected health information in your email. 

Other issues: For customer service, call the number on the back of your member ID card or 1-313-225-9000.