Policies and practices
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PPO and traditional members and providers can explore information on working with BCBSM.
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Gain insight into rules and policies that guide Blue Care Network.
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Discover the standards providers must meet to be in one of our HMO networks.
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Learn how we choose providers and hospitals for our networks.
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Access an interpreter in your native language.
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Review information about your rights to coverage.
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Learn about the laws that affect Michigan HMOs.
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Find information about our nondiscrimination policy.
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Get information about how we handle overpayments.
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Understand about benefits that require prior authorization.
Questions?
Privacy issues: To report a concern or if you think your protected health information has been compromised, please call 1-800-552-8278 or email us. Don't include any protected health information in your email.
Other issues: For customer service, call the number on the back of your member ID card.