This information lets you know all the rights you have as a Blue Care Network member, including what you can expect from us and what you can do as a member.
As a member, there are certain things you can expect from us. We refer to these as your rights. All members have the right to:
Blue Care Network
PO Box 5184
Southfield, MI 48086
BCN members also have additional rights that relate to their personal health information and its protection. These rights are specified in BCN’s Notice of Privacy Practices.
You also have rights if you participate in one of our disease management programs. Please refer to Rights and Responsibilities of Members in Living with Illness Programs for a complete listing of these rights.
As a Blue Care Network member, there are certain things we expect from you. We refer to these as your responsibilities. All members have the responsibility to:
BCN members also have responsibilities if they participate in one of our disease management programs. Please refer to Rights and responsibilities of Members in Living with Illness Programs for a complete listing of these responsibilities.
* Blue Elect Self-Referral members can self refer to Michigan doctors
Privacy issues: To report a concern or if you think your protected health information has been compromised, please call us at 1-800-552-8278 or email us. Don't include any protected health information in your email.
Other issues: For customer service, call the number on the back of your member ID card.