This information lets you know that Blue Cross Blue Shield of Michigan meets the federal requirements for the security and privacy of your protected health information.
In 1996, Congress passed the Health Insurance Portability and Accountability Act, or HIPAA, and provided important security measures for protected health information, or PHI.
In 2009, Congress passed the Health Information Technology for Economic and Clinical Health Act, also known as HITECH, and The U.S. Department of Health and Human Services, or HHS, published the Interim Final Rules. The Interim Final Rules strengthen the privacy, security and enforcement provisions around protected health information compliance.
In 2013, The U.S. Department of Health and Human Services published the HIPAA Final Rule. Some highlights of the HIPAA Final Rule include:
Blue Cross Blue Shield of Michigan and Blue Care Network implemented the requirements of the HIPAA rules.
For more information on our privacy practices, visit online privacy practices.
Members may allow BCBSM to give protected health information to: Authorized Representatives, Personal Representatives and Next of Kin.
Authorized Representatives may:
This Member Consent only allows the Authorized Representative to receive PHI from BCBSM and doesn't allow the Authorized Representative to make decisions on behalf of the member or make decisions related to the member’s health care and treatment.
Personal Representatives may:
Next of Kin may:
Privacy issues: To report a concern or if you think your protected health information has been compromised, please call us at 1-800-552-8278 or email us. Don't include any protected health information in your email.
Other issues: For customer service, call the number on the back of your member ID card.