How to use our mobile site

Who is this for?

Michigan Health Insurance – Customer Service – How To

If you have a mobile device with Internet access, this information explains how members and non-members can access useful information through our mobile site.

Blue Cross Blue Shield of Michigan's mobile site makes it easy for you to get the health insurance information you need on your phone, whether you’re scheduling a doctor’s visit or looking for health care plans.

Just use a browser on your mobile device to go to When you do, you'll find our site has a great new look, new features and new content.

For everyone

You don't need to be at a computer or make phone calls to shop for health insurance. Our mobile site is a smart way to find an individual or family plan that's right for you.

If you're not looking for health insurance, we invite you to use our mobile site to quickly locate useful information.

  • Visit our extensive Help section for simple answers to questions you have about health insurance.
  • Our Health and Wellness section has lots of tips and advice for everyone (from older adults to kids) on many topics (from eating right to managing chronic conditions).

For members

Need to check your deductible, review a claim or find a doctor at a moment's notice? When you're on the go, you're good to go. Log in to your account at to access all this information and more through our mobile site.

You'll find it even easier to manage your account right from your mobile device. Graphics help you visualize your deductible and maximum balances. You can check recent claims with the tap of a finger. You'll even get a virtual copy of your Blues ID card.

©1996-2016 Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association. We provide health insurance in Michigan.

State and Federal Privacy laws prohibit unauthorized access to Member's private information. Individuals attempting unauthorized access will be prosecuted.

Site Map  |  Feedback  |  Important Legal and Privacy Information

Explanation of Level A Conformance
Better Business Bureau Online Seal of Reliability