Contact Us

Agent Secured Services help desk

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Web support

Open Enrollment extended hours:
Monday through Friday, 8 a.m. to 8 p.m. EST
Saturday and Sunday, 8 a.m. to 5 p.m. EST




Agent contacts

Managing agents

Online account management

eMCS - Blue Cross Blue Shield of Michigan

Processing assistance and automated group reporting

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Monday through Friday
8 a.m. to 4 p.m.

eMCS - Blue Care Network group inquiry

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Monday through Thursday, 8:30 a.m. to 5 p.m.
Friday, 9:30 a.m. to 5 p.m.
Fax: 1-877-218-1486

eMVP support


Rate Ease Technical Support

If you experience any technical problems while downloading or using the Rate Ease software, please email