Blue Cross Online Visits℠

Have a virtual visit with a U.S. board-certified doctor or nurse practitioner any day, any time.


Convenient care, wherever you are

Do you need care, but your primary care doctor is unavailable? Are you traveling, and not feeling your best? 


Blue Cross Online Visits may be a good option for you. Through our online visits website or app, you can see a U.S. board-certified doctor or nurse practitioner within minutes, 24/7 — no appointment needed. 

When you need convenient medical care

The medical professionals through Blue Cross Online Visits have experience with internal and family medicine, as well as pediatrics. They are also trained to offer care online. And prescriptions, if needed, can be sent to your local pharmacy.

When you need convenient mental health care

Your mental health is important, too. You can use Blue Cross Online Visits to see a therapist or psychiatrist virtually to work through life’s challenges.

Please note: Mental health services through the Blue Cross Online Visits website or app are not 24/7 and are available by appointment only. If you need 24/7 support, your Blue Cross Blue Shield of Michigan or Blue Care Network plan gives you other mental health options.

Remember to coordinate all your care with your pirmary care doctor and follow up with them after receiving care.

Blue Cross Online Visits highlights


Same as your office visit copay, or $59

Average wait time

5 minutes



Sign up for Blue Cross Online Visits

Create an online visits account now, so you’ll be ready the next time you need it. Be sure to choose your plan and enter your subscriber ID, formerly known as the enrollee ID, when you sign up, so your coverage applies correctly. You can find it on the front of your Blue Cross ID card.


Get to know your online visits coverage

Not sure if your plan covers Blue Cross Online Visits? To find out, log in to your online member account or register for one today. Log in to your account

Read more about Blue Cross Online Visits

How online visits provide convenient health care

A personal look into the convenience of online visits.

More on convenient health care
Addressing myths about virtual health care visits

An examination of the top six myths about online visits.

Learn about the myths
See a doctor from the comfort of home

How pink eye was treated at home on a school night.

How pink eye was treated at home
Mental health from anywhere

Get mental health treatment virtually from anywhere.

Read about virtual mental health

Please note: You should not use Blue Cross Online Visits for medical emergencies.

The information contained on this webpage is for educational purposes only. Nothing on this webpage is intended to be, nor should be used as or relied upon as, professional medical advice. Nothing contained on this webpage is intended to be used for medical diagnosis or treatment. For medical advice, or to receive medical diagnosis or treatment, consult with your health care provider.

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