Steps to transition your care

We understand changing where you receive care can take time and feel overwhelming. These steps can help you take it one step at a time and avoid delays, gaps in care or unexpected costs.

View printable steps

We're here to help you plan your care

1. Schedule your new appointments early

Book visits with your primary care doctor and any specialists as soon as possible to help avoid care delays after June 30.

2. Confirm your providers are in-network

Make sure your doctors, hospitals, labs and imaging centers are in your plan's network to help avoid higher out-of-pocket costs.

3. Ask your primary doctor about referrals

If you'll need specialist care after June 30, ask whether you need any in-network referrals before your visit.

4. Cancel Michigan Medicine appointments once new care is set

After scheduling new visits, cancel any Michigan Medicine appointments that occur after June 30, if applicable.

5. Ask your new doctor to request your records

Work with your doctor to request medical records from the past one to two years so they have your full history.

6. Refill medications ahead of time

Refill prescriptions that may run out after June 30 so there's no interruption in treatment.

7. Prepare a medication list

Include prescriptions, over-the-counter medicines, vitamins and supplements.

Be sure to bring your member ID card, photo ID and any information about ongoing or follow-up care to your first visit with your new doctor. If you have an advance directive or health care proxy, bring that, too.

Still have questions? We're here to help.

Call the number on the back of your member ID card for help understanding your options and transitioning your care.