Ford TEVC Hourly Employees Find Care

There's never a convenient time to get sick. But when it happens, Blue Cross Blue Shield of Michigan has a range of options for Ford employees.

parent drinking tea with child

Where to start: Your primary care doctor

A primary care doctor is sometimes called a primary care physician, PCP or family doctor. They know your health history so they should be your first call when you’re not feeling well. It’s important to have a regular doctor, so you can see them when you’re sick or need preventive care like annual physicals and vaccinations.

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Primary care doctor

See a primary care doctor for short-term, long-term or preventive care.

How it works

You make an appointment to see your doctor. Many offices offer same-day appointments and others keep their phones open after hours.

When to use it

If you or a loved one isn't feeling well, you're not pressed for time and it isn't an emergency. When it comes to your health, no one knows you like your primary doctor. Over time, they get to know what illnesses you're prone to and what medications seem to help. And if you need it, they can also recommend follow-up care so you can count on them through your entire care journey.

Find a primary care doctor

Log in to your Blue Cross online account. Then, look for Doctor's Office and choose Find a PCP to start your search.

Log in to find a doctor

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PRIMARY CARE DOCTOR HIGHLIGHTS

  • Cost: $$
  • Average wait time: 30 minutes to 1 hour
  • Availability: In person, virtual

Learn more about primary care doctors

When you're feeling kind of crummy, or your child has a sick tummy, you need a trusted health care professional who knows you. There's a place for that.

 

Your primary care doctor is an excellent choice for treating minor to moderate illnesses, like colds, flu and respiratory infections.

 

Primary care doctors get to know your health history over time, including what medications seem to help. And if you need it, they can recommend follow-up care, too.

 

Because life doesn't always follow a schedule, many doctors are now available during early morning, late evening, and weekend office hours.

 

Don't have a primary care doctor yet? Go to bcbsm.com/findcare to locate one near you and see even more choices for care.

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24-Hour Nurse Line

Receive answers to quick medical questions when your doctor's office is closed.

How it works

A registered nurse speaks with you over the phone, day or night.

When to use it

If you'd like free advice on whether you should self-treat symptoms or head to the doctor.

Call the nurse line

Call the number that corresponds to your plan to reach a nurse any time, day or night.

PPO members: 1-800-775-2583

HMO members: 1-855-624-5214

 

Not sure which plan you have? Log in or register to find out.

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24-HOUR NURSE LINE HIGHLIGHTS

  • Cost: No cost
  • Average wait time: 5 minutes
  • Availability: Phone

Learn more about the nurse line

Late at night? Don't feel quite right? If you have questions about your symptoms, but your doctor's office is closed, there's a place for that.

 

Blue Cross Blue Shield of Michigan's 24-hour Nurse Line is staffed with registered nurses who are ready to help, right when you need it.

 

They're available around the clock if you have questions about minor symptoms like a stomachache, diarrhea or a cough.

 

They can point you in the right direction for care and recommend additional treatment, too. There's no cost, and you can use this service from anywhere in the U.S.

 

With the 24-hour Nurse Line, peace of mind is just a phone call away. To see even more choices for care, go to bcbsm.com/findcare.

   

 

Retail health clinic

How it works

You're seen by a nurse practitioner or physician assistant at a clinic inside your local drug or grocery store.

When to use it

If you'd like a quick, in-person consultation for minor symptoms when your doctor is out. Retail health clinics are usually right around the corner at places you already visit during the week. Just walk in and get treated. Then, pick up your prescription and over-the-counter meds, all in one place. Many offer evening and weekend hours, too.

Find a retail health clinic

To find a retail health clinic that accepts your plan, simply log in to your Blue Cross member account.

Find a nearby health clinic

Don't have an online account yet? Register now.

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RETAIL HEALTH CLINIC HIGHLIGHTS

  • Cost: Primary care provider office visit copay
  • Average wait time: 30 minutes
  • Availability: In person

Learn more about retail health clinics

A scratchy throat... a runny nose… these aren't things you schedule into your week. But when they show up, you want quick, convenient treatment. Well, there's a place for that.

 

Retail health clinics are a convenient way to get care fast. They're usually located throughout your community, in locations that you already visit. They can treat common sore throats, coughs, sinus infections and more.

 

Once you're there, you'll get a quick, in-person evaluation… in a private exam room… by a physician assistant or nurse practitioner… who is overseen by a U.S. board-certified doctor.

 

And since most retail health clinics have pharmacies on-site, you can get your prescription filled right then and there.

 

Retail health clinics are a great choice for getting the treatment you need, so you can get back to feeling better, faster.

 

For severe or life-threatening emergencies, the ER is always the right choice. But for immediate care for minor symptoms, there's a place for that: your convenient retail health clinic.

 

To see if there's a retail health clinic near you – and to check out even more choices for care – go to bcbsm.com/findcare now.

   

 

child and parent waiting for doctor

Urgent care

Urgent care centers are a good choice if it's after hours, you have a minor illness or injury, and you'd like in-person care at a walk-in clinic.

How it works

You simply walk in. No appointment is needed.

When to use it

If you or a loved one has moderate symptoms, your doctor isn't available but you'd still like an in-person consultation.

Sometimes you get sick when your doctor's office is closed or busy. Urgent care centers can help you with that. They offer extended hours and weekend service that's perfect for the whole family. Many offer labs and diagnostic services, too – giving you convenience and peace of mind.

Find an urgent care center

Get to know where your nearest urgent care center is now so you can save time and money later. Just log in to your Blue Cross member account to find a location that accepts your plan.

Log in to find a nearby center

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URGENT CARE HIGHLIGHTS

  • Cost: Varies depending on services rendered
  • Average wait time: 30 to 60 minutes
  • Availability: In person

Learn more about urgent care

When you get sick or have a minor accident, you just want to get treated and back to feeling good. But being sick or injured doesn't always happen during normal business hours.

 

So what do you do when you need care, but your doctor's office is closed? Don't worry: There's a place for that.

 

Local urgent care centers are staffed with U.S. board-certified doctors, nurses and nurse practitioners. They can usually see you after hours and on the weekends, too.

 

Plus, many centers include lab and X-ray services. That means you'll get thorough, personalized care all without needing an appointment.

 

If you have moderate—but not severe—symptoms, visiting an urgent care center could be better than a wait in the emergency room. And at a lower cost.

 

To see if there's an urgent care center near you—and to check out even more choices for care—go to bcbsm.com/findcare now.