Walk-in Clinics

In-person care for illnesses or injuries that can’t wait for a visit with your primary care doctor.

A medical professional checks a woman's blood pressure.
 A nurse cares for an injured patient

For in-person, after-hours care

Walk-in clinics include both urgent care centers and retail health clinics. They’re a good choice if your primary doctor’s office is closed and you’d like in-person care for an illness or injury. You don’t need an appointment at these clinics, and many are open during evenings and weekends. Walk-in clinics offer:


Urgent care centers

Urgent care centers can treat moderate illnesses and injuries that are critical but not emergencies. Many have diagnostic services available, like if you need blood drawn or an X-ray. The medical professionals in urgent care centers are often U.S. board-certified doctors and nurse practitioners.

Retail health clinics

Retail health clinics generally handle minor illnesses only, and provide convenient access to prescriptions, if needed. Physician assistants and nurse practitioners, who are overseen by a doctor, provide care. These clinics can often be found in pharmacies and grocery stores.

Remember to coordinate all your care with your primary care doctor and follow up with them after receiving care.

Walk-in clinic highlights


Costs vary depending on services rendered

Average wait time

30 to 60 minutes



Ready to find a walk-in clinic near you?

Log in to your online member account to find one close to your home or work. Once you’re logged in, look for either “Urgent Care Center” or “Retail Health Clinic” to start a search. You can also register for an account now.

LOG IN TO FIND A CLINIC Register for an account

Read more about walk-in clinics

An urgent care doctor cares for a patient

Urgent care doctors: There when you need them

Urgent care doctors are available when your PCP isn’t.

Learn more about urgent care doctors
A doctor ices a patient's knee

Differences between retail health clinics and urgent care

A look into the differences between these two walk-in clinics.

Learn about the differences
An urgent care examination room

When to go to an urgent care center

How to know when urgent care center is the right choice.

When to go to an urgent care center

Please note: You should not use walk-in clinics for medical emergencies.

The information contained on this webpage is for educational purposes only. Nothing on this webpage is intended to be, nor should be used as or relied upon as, professional medical advice. Nothing contained on this webpage is intended to be used for medical diagnosis or treatment. For medical advice, or to receive medical diagnosis or treatment, consult with your health care provider.

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