BCBSM Coordinated Care Mobile App

If you've received an invitation from Blue Cross Blue Shield of Michigan to join a care management program, download this app.

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Optimize your care

When you download the BCBSM Coordinated Care app powered by Wellframe, you can:

  • Contact your program nurse or care team
  • Set appointment reminders
  • Track medications

Here’s what you can do

With the BCBSM Coordinated Care mobile app you can connect with your care team. You can use the app to get helpful information to better manage your health.

Woman holding a mobile device viewing the BCBSM app.

Take Control of Your Account:

  • Stay in touch with your care management team with secure messaging right in the app
  • Monitor and track your medications
  • See a personalized daily checklist of your medications to take, important tasks and appointment reminders
  • Access helpful articles about your health

Getting started with our app

Your Blue Cross health plan offers a free mobile app that helps you get health support at home. Follow these simple steps to sign up and get started.

Go to bcbsm.com/coordinatedcare from your smartphone or tablet.

Next, tap the button next to the app icon to download. This is a free health program. The app may take a few minutes to download.

Once the download is complete, open the app.

Tap the sign up button.

Next, enter your access code. This is the special code you received from your Blue Cross health plan in a phone call, email, text message, letter or brochure.

After you submit your access code, you’ll need to provide a few more quick details to ensure your privacy.

First, select if you will be using the app to support your health, or the health of someone in your care. If you select that you will be managing the health of someone else, you will enter that person’s information in the following steps.

Now, enter your enrollee ID. We went ahead and added your health plan enrollee ID card to your account. Enter the last nine characters of your enrollee ID including letters and numbers.

To confirm your identity, enter your date of birth.

Now it’s time to set up your profile.

Confirm, add or edit your details.

Next, set up your account login information with your email and password. This email address will serve as your username when you log in to use the app.

Make sure to create a password with 8 characters, at least 1 letter, 1 number, and 1 special character.

Because privacy is important to us, please read through our privacy policy. When you’ve scrolled to the bottom of the page, tap accept.

Great, you’re all set! Let’s get started.

If you’re prompted to accept notifications, make sure to tap “Notify me” so you can stay on top of reminders or messages from your care team.

Now, you’ll see your daily checklist. Your checklist will show you what you need to do each day to manage your health.

You can open your physical activity task to connect your apple health or google fit to the app and track your steps throughout the day.

Add a medication reminder to help you keep track of your routine.

Tap the chat icon to message your care team. You can ask them questions about your health on your own time.

Thank you for signing up to get the health support you need, right at your fingertips. Go To bcbsm.com/coordinatedcare from your smartphone or tablet.

Powered by Wellframe

Wellframe is an independent company supporting Blue Cross Blue Shield of Michigan by providing the BCBSM Coordinated Care mobile app. Questions? You can email Wellframe.

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