Coordinated Care Core

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Ricardo C.

Hello, I'm Ricardo from White Lake, Michigan, and I'm a claims coordinator for a large steel company.

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Ricardo C.

My health hasn't always been great.

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Ricardo C.

I was overweight for a long time,

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Ricardo C.

I learned

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Ricardo C.

stress and

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Ricardo C.

bad eating habits like bad

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Ricardo C.

portion control and

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Ricardo C.

before I knew it,

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Ricardo C.

I was quite overweight and

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Ricardo C.

It was affecting my sleep,

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Ricardo C.

affecting my mood.

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Ricardo C.

I

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Ricardo C.

was diagnosed

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Ricardo C.

with

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Ricardo C.

type two diabetes

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Ricardo C.

then when I got that diagnosis, I really

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Ricardo C.

knew that, you know, I had to make a change.

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Amber W.

When I first spoke with Ricardo, he initially said that his health was poor

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Amber W.

and that he was overweight, and so he was concerned about that also with his diabetes

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Ricardo C.

The care manager that I've been working with

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Ricardo C.

throughout this journey, her name was Amber

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Ricardo C.

and

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Ricardo C.

she's always been encouraging and asking me what I need and putting me in contact with dietitians

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Amber W.

With the assistance of the registered dietitian and myself,

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Amber W.

he was able to start counting his

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Amber W.

his carbs. He was counting his calories. He was increasing his exercise, which he was not exercising at all, 2 to 3 times a week.

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Ricardo C.

I was having maybe 15 minutes a day of activity and now I do,

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Ricardo C.

60 minutes or more

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Ricardo C.

I

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Ricardo C.

had less than 5000 steps a day and now I do over 10,000 a day on average.

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Amber W.

he mainly was on the Blue Cross Blue Shield of Michigan Coordinated Care app.

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Amber W.

So we also corresponded that way,

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Amber W.

I also offered

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Amber W.

education

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Amber W.

and resources

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Amber W.

geared towards

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Amber W.

diabetes management,

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Amber W.

and it helped with him tracking his steps, doing medication reminders and just feeling like he was connected to his coordinated team

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Ricardo C.

little changes became more mental to my journey. And

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Ricardo C.

adding to things,

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Ricardo C.

little by little.

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Ricardo C.

I've lost over £85.

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Ricardo C.

my BMI has

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Ricardo C.

gone down considerably.

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Ricardo C.

my A1C was eight, and now it's five and a half.

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Amber W.

It's a very rewarding feeling, especially as a nurse,

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Amber W.

to see

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Amber W.

them change in

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Amber W.

their health around and being in charge of their health.

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Ricardo C.

You know, a big portion of this is is mindfulness. And

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Ricardo C.

being in the right frame of mind, reducing stress

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Ricardo C.

you know, that's what made a difference for me.

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Ricardo C.

my wife and I, we we do fitness classes.

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Ricardo C.

we meal plan.

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Ricardo C.

Try to get a variety of

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Ricardo C.

fruits and vegetables,

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Ricardo C.

I just feel so much better now. And

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Ricardo C.

before all of this,

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Ricardo C.

I thought I was too old or, you

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Ricardo C.

just didn't think I had a lot of hope.

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Ricardo C.

And then now,

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Ricardo C.

almost a year later,

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Ricardo C.

I have so much more hope

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Ricardo C.

to,

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Ricardo C.

be more active and have a healthy lifestyle and enjoy life

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Ricardo C.

so much more

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Amber W.

I am very happy and static for Ricardo's health and how he's doing right now.

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Amber W.

And he is still continuing to go down that great path of exercising and keeping his agency lower.

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Amber W.

And his blood glucose levels lowered.

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Ricardo C.

because of Blue Cross Blue Shield Care management

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Ricardo C.

the encouragement of the staff

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Ricardo C.

I can't thank you guys enough. You're wonderful.

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Ricardo C.

You're exactly

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Ricardo C.

the voices that I needed to hear at the time.

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Ricardo C.

in just changed my life.

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Amber W.

That’s. That’s. That's very heartfelt.

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Amber W.

that was wonderful that that that makes me feel appreciated. And I'm glad to be a part of him. Making a life changing decision.