Coordinated Care Advocate
This program from Blue Cross Blue Shield of Michigan offers clinical support to all employees and greater engagement for individuals with complex and chronic conditions.
Advocate Overview
Blue Cross Coordinated Care Advocate is our intermediate care management option that provides access to personalized clinical care management for all your employees and covered family members, and greater engagement of those with complex and chronic conditions. It builds upon Coordinated Care Core and Coordinated Care Enhanced.
The Advocate offering includes access to Care Advocates who provide all of your employees clinical guidance and episodic support. With the support of Nurse Care Managers and Care Advocates, your employees will be more confident in their ability to find the care that’s right for them and their plan.

What can Advocate do for your employees?
Here's what you can expect:
- Reduced dollar threshold for claimant reviews, lowered to $75,000 from $100,000, meaning a greater number of your employees will have access to care management
- One-on-on support from care advocates who provide your employees with personalized clinical support to address health care needs
- Access to the BCBSM Coordinated Care app which gives all your employees and their family personalized recommendations, simple connections to care teams and curated health and benefit content to support their needs
- A Member Snapshot that provides Blue Cross with a comprehensive, personalized view of each member using a cloud-based data and informatics infrastructure