Public School Retirees: Contact Us
For general questions about your Blue Cross Blue Shield of Michigan and Blue Care Network coverage for the Michigan Public School Employees' Retirement System, find out who you should contact.
For TTY users, reach any number listed here by dialing 711.
Medicare Plus Group PPO
1-800-422-9146
8:30 a.m. to 5 p.m. Eastern time
Monday through Friday
Blue Cross Blue Shield of Michigan
MPSERS Medicare Plus Blue Group PPO
P.O. Box 441790
600 E. Lafayette Blvd.
Detroit, MI 48226-1790
Blue Preferred® PPO
1-800-422-9146
8:30 a.m. to 5 p.m. Eastern time
Monday through Friday
Blue Cross Blue Shield of Michigan
Attention: MPSERS
232 S. Capitol Ave.
Lansing, MI 48933-1504
BlueCard® PPO providers (outside Michigan)
TruHearing (for PPO members only)
https://www.truhearing.com/MPSERS
1-855-205-6305
8 a.m. to 8 p.m.
Monday through Friday
BCN Advantage HMO-POS
1-800-450-3680
8 a.m. to 8 p.m. Eastern time
Monday through Friday
Blue Care Network HMO
1-800-662-6667
8 a.m. to 5:30 p.m. Eastern time
Monday through Friday
Prescription, dental or vision coverage
Medicare
1-800-MEDICARE (633-4227)
TTY users should call 1-877-486-2048
24 hours a day, 7 days a week
Centers for Medicare & Medicaid Services
7500 Security Blvd.
Baltimore, MD 21244-1850
medicare.gov