Coordinated Care Portfolio

Coordinated Care Advocate

Blue Cross Coordinated Care Advocate from Blue Cross Blue Shield of Michigan offers clinical support to all employees and greater engagement for individuals with complex and chronic conditions.

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Advocate Overview

Blue Cross Coordinated Care Advocate is our intermediate care management option that provides access to personalized clinical care management for all your employees and covered family members, and greater engagement of those with complex and chronic conditions. It builds upon Coordinated Care Core and Coordinated Care Enhanced. 

 

The Advocate offering includes access to Care Advocates who provide all of your employees clinical guidance and episodic support. With the support of Nurse Care Managers and Care Advocates, your employees will be more confident in their ability to find the care that’s right for them and their plan.

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What can Advocate do for your employees?

Here's what you can expect:

  • One-on-on support from care advocates
  • Discharge support for all acute admissions
  • Enhanced reporting and steerage
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What can Advocate do for you?

Here's what you can expect with Advocate:

  • Reduced dollar threshold for claimant reviews, lowered to $75,000 from $100,000, meaning a greater number of your employees will have access to care management
  • Increased number of employees in care management
  • Clinical needs of all employees met with access to clinical support and guidance
  • Potential to close more care gaps leading to a healthier employee population
  • Customized Blue Cross Virtual Well-Being presentations that address lifestyle behaviors
  • Engagement data integration with non-Blue Cross vendors
  • Increased engagement through proactive outbound campaigns and touchpoints throughout the plan year
  • Steerage to high-quality, low-cost providers

 

Want to learn more about Coordinated Care Advocate?

For more information, or to request a presale analysis and estimate on member engagement ROI, reach out to your Blue Cross representative today.

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A portfolio powered by technology

Blue Cross Coordinated Care is powered by advanced technology to deliver your employees a streamlined, personalized experience.

Member Snapshot
The Member Snapshot provides Blue Cross with a comprehensive, personalized view of each member using a cloud-based data and informatics infrastructure.

Advanced Analytics
Advanced analytics generate proactive recommendations based on care gaps and other advocacy and health care journeys.

BCBSM Coordinated Care App
Offers personalized recommendations, simple connections to care teams and curated health and benefit content to support your employees’ needs.

Have questions about Coordinated Care Advocate?

To learn more about Advocate and the other Coordinated Care offerings, reach out to a Blue Cross representative today or view our FAQs.

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Explore other offerings

Coordinated Care Core

Here to support your employees who need help managing complex and chronic conditions.

Coordinated Care Advocate Plus

Here to support your employees who need simplified and personalized health and benefits support.

Coordinate Care Enhanced

Here to support your employees who need care for complex conditions at a lower cost.