Helping employees with chronic or complex conditions
Comprehensive support across medical, behavioral, pharmaceutical and social needs included with every plan.
Broader access to clinical support and greater engagement in care management
Access to Clinical Navigators to assist your employees with clinical needs and questions.
Simplify the entire health care experience for all employees
The next generation of customer service. Advocate provides a high-touch, simple and personalized benefits experience.
Promote condition-specific digital health programs
Activates a curated set of innovative digital health solutions to support employees with specific health needs.
A portfolio powered by technology
Blue Cross Coordinated Care is powered by advanced technology to deliver your employees a streamlined, personalized experience.
The Member Snapshot provides Blue Cross with a comprehensive, personalized view of each member using a cloud-based data and informatics infrastructure.
Advanced analytics generate proactive recommendations based on care gaps and other advocacy and health care journeys.
BCBSM Coordinated Care App
Offers personalized recommendations, simple connections to care teams and curated health and benefit content to support your employees’ needs.
Integrated Suite of Digital Tools
Our integrated suite of digital tools, through a Blue Cross member account at bcbsm.com and the Blue Cross mobile app, allow users to search for health care providers, review their benefits, estimate costs and research sites of care.