Better Health Resources

Get your new plan year started off right. Let Blue Cross Blue Shield of Michigan help you journey your way to a better, healthier life.

Active and Healthy members
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Tools for your health care journey

These resources will guide you to a better, healthier life. They'll provide information on scheduling appointments and screenings based on your personal health and assist with establishing a routine for your medication.

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Wellness visits

Annual wellness visits

Your annual wellness visit is not a physical, but a conversation. Schedule it to discuss your current health and review your medications with your doctor.

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Online visits

Online visits

Check with your primary care provider to see if they offer online visits. Or you have access to Blue Cross Online Visits® where you can see a board-certified doctor virtually.

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24-Hour nurse line

24-hour over-the-phone care

Free for all Blue Cross members, access to care is a phone call away with our 24-Hour Nurse Line.

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Achieve better health

Annual wellness visits 
Stay on top of your health with your Medicare Advantage plan. An annual wellness visit gives you an opportunity to review your current health and medications and discuss any changes to make with your doctor.  
If you don't have a primary care provider, log in to your online account to find a doctor.

Online visits 
Your primary care provider may offer online visits. If your doctor does not, Blue Cross Online Visits allows you to see a board-certified doctor virtually.

Preventive care

As a Medicare Advantage member, many preventive services are included in your plan—from your annual wellness visit to many immunizations. Talk with your provider to ask about preventive services you should consider.  

Staying healthy and independent starts at home. Speak with your provider today about steps you can take to limit fall risks, incontinence, and stay healthy. We’ve included some questions for you to ask your provider to make the conversation a little easier.

24-Hour nurse line

Calling our 24-hour nurse line allows you to talk with a registered nurse regarding any health concerns or questions you may have. Free to all members, you'll have access to health care around the clock.

Wondering who's answering the phone? Read about one of our experienced nurses.

We suggest saving the nurse line number in your phone so it’s there when you need it:

Blue Cross Medicare Advantage members (PPO), call 1-844-811-8460.

Blue Care Network Medicare Advantage members (HMO and HMO-POS), call 1-855-624-5214.

Blue Cross Medicare Supplement members, call 1-844-278-6316
TTY users, call  711.

Dental and vision care*

Dental and vision care play an important role in your overall health.

We've made recent improvements to our dental benefits. If your plan includes dental and vision coverage, log in to your online member account to understand your benefits.

Looking for a new in-network dentist?

Easily refill prescriptions

Mail order prescription delivery

Optum Home Delivery

Stay healthy from home as a Blue Cross member with our easy-to-manage mail order pharmacy. This free benefit allows for home delivery, so you are never without your prescriptions.

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Automatic refills and alternatives

Automatic refills and alternatives

Not having to worry about prescription refills can put your mind at ease. We’ve waived refill limits on 30-day maintenance medications. If there’s a shortage, you can receive an alternative at no additional cost.

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There when you need them

Optum® Home Delivery 
For an easy way to stay healthy, have your prescriptions mailed to you by Optum Home Delivery. You can enroll in or manage your mail order prescriptions in your member account.  

Automatic refills  
Blue Cross is committed to delivering your prescriptions to you. We have waived refill limits for all 30-day maintenance prescriptions, not including opioids. And if your prescription has a shortage, you can receive an alternative for zero cost. 

How to get started 

For Medicare Advantage members with prescription drug coverage 
Sign up for automatic refills with Optum Home Delivery in your online member account, or using the BCBSM mobile app. If your prefer, you can also ask your pharmacist to transfer a prescription to mail order with Optum Home Delivery.

New in 2023

Learn more about the improvements we've made to your prescription drug coverage, including a new mail-order pharmacy and updated member account pharmacy pages.

*Confirm your plan includes dental, vision and prescription coverage by logging in to your online account.

**Optum Rx® is an independent company providing home delivery pharmacy and other pharmacy benefit management services to Blue Cross Blue Shield of Michigan and Blue Care Network.