Tools for your health care journey
These Medicare resources can help you schedule appointments and screenings based on your personal health. You can also get help creating a routine for your medication and more.
Start your journey to better health today
Chuck Gaidica talks getting care with Blue Cross
Annual wellness visits
Blue Cross Medicare members are covered with an annual wellness visit every 12 months. This is an opportunity to screen for new problems and manage chronic ones.
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Online visits
Check with your primary care provider to see if they offer online visits. Or you have access to Virtual Care by Teladoc Health®* where you can see a board-certified doctor virtually.
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24-hour over-the-phone care
Free for all Blue Cross Medicare members, access to care is a phone call away with our 24-Hour Nurse Line.
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Annual wellness visits
Stay on top of your health with your Medicare Advantage plan. Review your current health and medications with your provider and make changes as necessary with an annual wellness visit.
If you don't have a primary care provider, log in to your online account to find a doctor.
Virtual Care
Your primary care provider may participate in Virtual Care. If they don’t, they may offer online visits.
Preventive care
As a Medicare Advantage member, many preventive services are included in your plan—from your annual wellness visit to many immunizations. Talk with your provider to ask about preventive services you should consider.
Staying healthy and independent starts at home. Speak with your provider today about steps you can take to limit fall risks, incontinence, and stay healthy. We’ve included some questions for you to ask your provider to make the conversation a little easier.
24-Hour nurse line
Calling our 24-hour nurse line allows you to talk with a registered nurse regarding any health concerns or questions you may have. Free to all members, you'll have access to health care around the clock.
Wondering who's answering the phone? Read about one of our experienced nurses.
We suggest saving the nurse line number in your phone so it’s there when you need it:
Blue Cross Medicare Advantage members (PPO), call 1-844-811-8460.
Blue Care Network Medicare Advantage members (HMO and HMO-POS), call 1-855-624-5214.
Blue Cross Medicare Supplement members, call 1-844-278-6316.
TTY users, call 711.
Dental and vision care*
Dental and vision care play an important role in your overall health.
We've made recent improvements to our dental benefits.** If your plan includes dental and vision coverage, log in to your online member account to understand your benefits.
Looking for a new in-network dentist?
Easily refill prescriptions
Optum Home Delivery
Stay healthy from home as a Blue Cross member with our easy-to-manage mail order pharmacy by Optum Home Delivery®.*** This free benefit allows for home delivery, so you are never without your prescriptions.
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Automatic refills and alternatives
Not having to worry about prescription refills can put your mind at ease. We’ve waived refill limits on 30-day maintenance medications. If there’s a shortage, you can receive an alternative at no additional cost.
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Optum Home Delivery
For an easy way to stay healthy, have your prescriptions mailed to you by Optum Home Delivery. You can enroll in or manage your mail order prescriptions in your member account.
Automatic refills
Blue Cross is committed to delivering your prescriptions to you. We have waived refill limits for all 30-day maintenance prescriptions, not including opioids. And if your prescription has a shortage, you can receive an alternative for zero cost.
How to get started
For Medicare Advantage members with prescription drug coverage
Sign up for automatic refills with Optum Home Delivery in your online member account, or using the BCBSM mobile app. If you prefer, you can also ask your pharmacist to transfer a prescription to mail order with Optum Home Delivery.
*Teladoc Health® is an independent company that provides Virtual Care Solutions for Blue Cross Blue Shield of Michigan and Blue Care Network.
**Confirm your plan includes dental, vision and prescription coverage by logging in to your online account.
***Optum Rx® is an independent company providing home delivery pharmacy and other pharmacy benefit management services to Blue Cross Blue Shield of Michigan and Blue Care Network.