Tobacco Program

If your BCN Qualification Form shows you use tobacco, enroll and participate in monthly Tobacco Coaching calls to maintain enhanced benefits.

no-cost training

Tobacco Coaching

To keep, or return to, enhanced benefits, join Tobacco Coaching. Otherwise, you’ll have standard benefits, with higher out-of-pocket costs, for the rest of your plan year.

  • Monthly 20-minute sessions with an experienced health coach

  • Sessions by phone or messaging

  • Schedule your first session through your online account

A man sits on the ground and talks on his phone

Healthy Blue Living℠: Enrolling in Tobacco Coaching

Tobacco coaching video

How to get started

To access your coaching program:

  1. Log in to your account and go to your Healthy Blue Living to-do's.
  2. Select Blue Cross Well-Being. 

You’ll be taken to the Blue Cross Well-Being homepage. First-time visitors will need to sign up for their well-being account. 

You're responsible for scheduling your monthly appointments using your well-being account. To schedule your appointment, log in to your Personify account.

Remind your coach that you’re a Healthy Blue Living member and your plan requires you to meet at least once a month. If you skip a month, you’ll move to standard benefits.

Coaches send messages often through your well-being account. Be sure to frequently check it for new messages to avoid missing important details about your progress and upcoming sessions.

Frequently asked questions

Answers to your questions about the tobacco program

Meet with your coach either by phone or messaging for a minimum of 20 minutes once each calendar month. Participate for the entire plan year or until you quit tobacco.

Log in to your online account at bcbsm.com. Select Program & Services in the navigation bar. Then select Blue Cross Well-Being under Quick Links.

Yes. The program is open to anyone on the Healthy Blue Living plan. 

See your primary care physician and have them update your qualification form showing you no longer use tobacco. Ask them to submit it to us electronically, not by fax. 

Your to-do list

See exactly where you are in the plan and what you need to do next. Just log in to your BCN member account, select My Coverage, then Medical, then To-Do List. This is available only from your computer or a web browser on your mobile device.

Check your to-do list