How can I reduce the amount of mail I receive?

Who is this for?


If you want to get Medicare Advantage or Medigap information electronically, this page explains some of our paperless options.

You can save time by getting some information online. We'll inform you as we develop paperless options for some documents. Just log in to your account on and get started.

Tip: There are some documents we're required to send to you through the mail. When we can, we send just one copy to a household if there's more than one Blue Cross member living there. But sometimes we're required by law to send a letter or document to each person.

See your explanation of benefits online

To opt out of the paper explanation of benefits that are mailed to your home, sign in to your online account. Once you've logged in, you can click the toggle next to Explanation of Benefits to turn paper delivery on or off.

To view your EOBs online, select "Claims" on the top menu.

Get the "Medicare & You" handbook delivered electronically

Every October the government mails the "Medicare & You" guidebook. It details Medicare options and any changes.

You can get a link to the document instead of getting the book delivered to your mailbox.

And you can find options for getting the guidebook, including downloads for electronic readers.