Are you already a Medicare member?
The best way to reach us is to call the number on the back of your Blue Cross ID card or on your explanation of benefits statement. If you don't have either handy, find your plan below to learn how to contact us.
Medicare Plus BlueSM PPO | Medicare Plus Blue PPO Member Service Inquiry department Mail Code X521 Blue Cross Blue Shield of Michigan 600 E. Lafayette Blvd. Detroit, MI 48226-2998 |
Call 1-877-241-2583 Our automated telephone system is available 24 hours a day. |
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BCN AdvantageSM HMO-POS and HMO | Blue Care Network P.O. Box 68767 Grand Rapids, MI 49516-8767 |
Call 1-800-450-3680 TTY users call 711 8 a.m. to 8 p.m. Monday through Friday Weekend hours Oct. 1 through March 31. |
Prescription BlueSM PDP | Medicare Prescription Blue PDP Member Service Inquiry department Mail Code X521 Blue Cross Blue Shield of Michigan 600 E. Lafayette Blvd. Detroit, MI 48226-2998 |
Call 1-800-565-1770
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MyBlueSM Medigap | Blue Care Network P.O. Box 5184 Southfield, MI 48086-5184 |
Call 1-800-662-6667 8 a.m. to 5:30 p.m. |
LegacySM Medigap and Blue Cross® Medicare Supplement plan | Medigap Servicing Blue Cross Blue Shield of Michigan P.O. Box 32626 Detroit, MI 48232-0626 |
Call 1-888-216-4858 TTY users call 711 8 a.m. to 5 p.m. Monday through Friday |
Are you a member of one of these groups?
You can find contact information specific to your plan on these websites:
Medicare Plus Blue Group PPO | Medicare Plus Blue Group PPO Member Service Inquiry department Mail Code X521 Blue Cross Blue Shield of Michigan 600 E. Lafayette Blvd. Detroit, MI 48226-2998 |
Call 1-866-684-8216 TTY users call 711 8:30 a.m. to 5 p.m. Monday through Friday Weekend hours Oct. 1 through March 31 |
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BCN Advantage HMO-POS and HMO | Blue Care Network P.O. Box 68767 Grand Rapids, MI 49516-8767 |
Call 1-800-450-3680 TTY users call 711 8 a.m. to 8 p.m. Monday through Friday Weekend hours Oct. 1 through March 31 |
Express Scripts® Home Delivery Pharmacy www.express-scripts.com |
HMO members: Call 1-800-229-0832 PPO members: Call 1-877-801-2332 PDP members: Call 1-877-801-2332 |
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Walgreens Mail Service Customer Care Center www.walgreens.com/mailservice |
Call 1-866-877-2392 TTY users 1-800-573-1833 24 hours a day, seven days a week |
PPO members | Call 1-877-241-2583 TTY users call 711 8 a.m. to 8 p.m. Monday through Friday Weekend hours Oct. 1 through March 31. |
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HMO members looking for Northwood providers |
Call 1-800-667-8496 TTY users call 711 8:30 a.m. to 5 p.m. Monday through Friday Weekend hours Oct. 1 through March 31. |
Privacy complaint line | Call 1-800-552-8278 TTY users call 711 |
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Report suspected Medicare fraud |
Call 1-888-650-8136 TTY users call 711 |
Medicare Helpline www.medicare.gov |
Call 1-800-633-4227 TTY users call 1-877-486-2048 24 hours a day, seven days a week |
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Michigan Medicare & Medicaid Assistance Program mmapinc.org |
Call 1-800-803-7174 TTY users call 711 |
Social Security Administration www.socialsecurity.gov |
Call 1-800-772-1213 |
Looking for something else?
You can find more websites, phone numbers and other Medicare information in our Make the Most of Medicare brochure (PDF).